Rated Care Homes

Surrey and Hants Domiciliary Care Agency

G

Good

Rated on

Rating from the Care Quality Commission.

At a glance

  • 2 ratings

    Rated Good at every inspection since 2017.

  • 7 years

    since the latest rating was published. A rating this old may not show how the service is today.

  • 177 of 209

    rated home care services in Surrey are rated Good, like this one.

Surrey and Hants Domiciliary Care Agency: inspection record

Home care, Surrey

Rated Good in December 2019.

Surrey and Hants Domiciliary Care Agency: inspection record: inspection ratings by year, 2015 to 2026
201520162017201820192020202120222023202420252026
Overall
Safe
Effective
Caring
Responsive
Well-led

Ratings published by the Care Quality Commission.

Compare nearby

  1. G
    Maita Care Services Ltd Good, 0.9 miles away
  2. G
    In Home Care Haslemere & Grayshott Good, 1.1 miles away
  3. G
    Haslemere Homecare Ltd Good, 1.5 miles away
  4. –
    Great Life Care Ltd Not yet rated, 2.9 miles away
  5. G
    Abounding Support & Care Ltd Good, 5.2 miles away

See all home care services in Surrey

About the service

From the Care Quality Commission's inspection report published 31 December 2019. Quoted under the Open Government Licence.

Surrey and Hants Domiciliary Care Agency provides care and support to people living in supported living settings, and to people living in their own homes in the community, so that they can live as independently as possible and remain in their homes. The service supports people with a learning disability and/or autistic spectrum disorder. At the time of our inspection eight people received support.

Read the rest of CQC's summary

The service has been developed and designed in line with the principles and values that underpin Registering the Right Support and other best practice guidance. This ensures that people who use the service can live as full a life as possible and achieve the best possible outcomes. The principles reflect the need for people with learning disabilities and/or autism to live meaningful lives that include control, choice, and independence. People using the service receive planned and co-ordinated person-centred support that is appropriate and inclusive for them.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice. People were asked for their consent to their care and staff supported them to make their own decisions.

The service applied the principles and values of Registering the Right Support and other best practice guidance. These ensure that people who use the service can live as full a life as possible and achieve the best possible outcomes that include control, choice and independence. The outcomes for people using the service reflected the principles and values of Registering the Right Support by promoting choice and control, independence and inclusion. People's support focused on them having as many opportunities as possible for them to gain new skills and become more independent.

Questions to ask the service

  1. The last rating is 7 years old. Ask what has changed since then.
  2. Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
  3. Ask how visit times are agreed and who covers when your usual carer is away.

Registration details

Registered manager
Alina Vrabie
Registered with the CQC since
What it provides
Domiciliary care service, Supported living service
Who it supports
Learning disabilities or autistic spectrum disorder, Older People, Physical Disability, Sensory Impairment, Younger Adults

Inspection report

Read the full inspection report (opens the Care Quality Commission website)

2 inspection reports, latest 31 December 2019. The reports are on the Care Quality Commission website.

The rating is the Care Quality Commission's. We show it as published and do not change it.

Who runs it

Provider
Voyage 1 LimitedBrand: Voyage
Ownership type
Organisation
Companies House number
02215899 (opens Companies House)

Voyage 1 Limited runs 278 services in England, 76 of them in the South East. 239 are rated Good or Outstanding, 24 are rated Requires improvement or Inadequate and 15 have no rating yet.

Other services run by Voyage 1 Limited

  1. O
    1 Sheringham Avenue Outstanding. Care home, Enfield, London
  2. O
    23 Cecil Road Outstanding. Care home, Derbyshire, East Midlands
  3. O
    4 Pages Orchard Outstanding. Care home, Oxfordshire
  4. O
    Bewick House Outstanding. Care home, Darlington, North East

See all 278 services run by Voyage 1 Limited

Getting help from Surrey County Council

The council can assess what care someone needs and tell them what help with the cost they may get.

Checked on the council's website, November 2026.

Common questions

Does Surrey and Hants Domiciliary Care Agency provide nursing care?
The Care Quality Commission's register does not list nursing care for Surrey and Hants Domiciliary Care Agency.
When was Surrey and Hants Domiciliary Care Agency last inspected?
The Care Quality Commission's latest rating for Surrey and Hants Domiciliary Care Agency was published on 31 December 2019.
Who runs Surrey and Hants Domiciliary Care Agency?
Surrey and Hants Domiciliary Care Agency is run by Voyage 1 Limited. It runs 278 services in England, 76 of them in the South East.
What is Surrey and Hants Domiciliary Care Agency's CQC rating?
Its overall rating from the Care Quality Commission is Good, published on 31 December 2019.

Contact

Phone
01428 607310
Address
The Old Grove Centre, High Pitfold, Hindhead, GU26 6BN Map (opens Google Maps)
Read the full inspection report (opens the Care Quality Commission website)

Compare nearby

  1. G
    Maita Care Services Ltd Good, 0.9 miles away
  2. G
    In Home Care Haslemere & Grayshott Good, 1.1 miles away
  3. G
    Haslemere Homecare Ltd Good, 1.5 miles away
  4. –
    Great Life Care Ltd Not yet rated, 2.9 miles away
  5. G
    Abounding Support & Care Ltd Good, 5.2 miles away

See all home care services in Surrey