Horsfall House Homecare
- Home care
- Registered since 2011
- Gloucestershire, South West
Good
Rated on
Rating from the Care Quality Commission.
At a glance
2 ratings
Rated Good at every inspection since 2016.
8 years
since the latest rating was published. A rating this old may not show how the service is today.
90 of 114
rated home care services in Gloucestershire are rated Good, like this one.
Horsfall House Homecare: inspection record
Rated Good in November 2018.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Care Quality Services Gloucestershire Good, 1.8 miles away
- O Bluebird Care (Stroud and Cirencester) Outstanding, 2.8 miles away
- G Helping Hands Stroud Good, 2.8 miles away
- G Flexy Care - Main Office Good, 2.8 miles away
- G Gannicox CIC Domiciliary Care Agency Good, 3 miles away
What inspectors found
From the Care Quality Commission's inspection report published 23 November 2018. Quoted under the Open Government Licence.
Horsfall House Homecare is a domiciliary care agency. It provides personal care to people living in their own houses and flats. Horsfall House Homecare provides a service to older adults and people with disabilities. At the time of our inspection 80 people were using the service.
Read the rest of CQC's summary
At our last inspection on 5 February 2016 we rated the service as overall 'Good'. At this inspection we found the evidence continued to support the rating of 'Good'. There was no evidence or information, from our inspection and ongoing monitoring that demonstrated serious risks or concerns. This inspection report is written in a shorter format because our overall rating of the service has not changed since our last inspection.
People were kept safe. Risks were identified, managed and reduced. Staff were recruited safely and they were trained and supported to meet people's needs effectively. People's medicines were managed safely and they received these as prescribed.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible. The policies and systems in the service supported this practice. People's nutritional wellbeing had been maintained and they continued to have access to health care professionals when needed.
People's needs were assessed, care plans were developed and care was delivered in a way which met their needs and preferences. People were treated equally and their individual preferences and wishes were respected. Relatives were provided with opportunities to speak on behalf of people who used the service if the person indicated a preference for this.
Staff were kind, caring and compassionate. There were arrangements in place to help people feel included and to take part in social activities. Staff had the skills and knowledge to support people's end of life needs. No-one using the service was receiving end of life care. However, the registered manager explained that they had plans to slowly and informatively speak to people individually about their end of life care and wishes and document their views
The service was well managed and the registered manager ensured people's needs and wishes were the primary focus. Effective and appropriate systems, processes and practices ensured the service ran smoothly and that necessary regulations were met. Complaints could be raised and these were investigated and addressed. All feedback was welcomed and used to improve the service further.
Further information is in the detailed findings below.
The five questions we ask about services and what we found
Questions to ask the service
- The last rating is 8 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Michelle Abbott
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Older People
Inspection report
Read the full inspection report (opens the Care Quality Commission website)5 inspection reports, latest 23 November 2018. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Ownership type
- Organisation
- Companies House number
- 02770415 (opens Companies House)
- Charity number
- 287479
Minchinhampton Centre For The Elderly Limited runs 2 services, all in the South West. 1 is rated Good or Outstanding and 1 is rated Requires improvement or Inadequate.
Other services run by Minchinhampton Centre For The Elderly Limited
- RI Minchinhampton Centre for the Elderly - Horsfall House Requires improvement. Care home with nursing, Gloucestershire
Getting help from Gloucestershire County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Gloucestershire County Council
- Ask for a care needs assessment
- Phone: 01452 426 868, Monday to Friday, 8am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: Gloucestershire County Council
Checked on the council's website, November 2026.
Common questions
- Does Horsfall House Homecare provide nursing care?
- The Care Quality Commission's register does not list nursing care for Horsfall House Homecare.
- When was Horsfall House Homecare last inspected?
- The Care Quality Commission's latest rating for Horsfall House Homecare was published on 23 November 2018.
- Who runs Horsfall House Homecare?
- Horsfall House Homecare is run by Minchinhampton Centre For The Elderly Limited. It runs 2 services, all in the South West.
- What is Horsfall House Homecare's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 23 November 2018.
Contact
- Phone
- 01453 886381
- Address
- Windmill Road, Minchinhampton, Stroud, GL6 9EY Map (opens Google Maps)
Compare nearby
- G Care Quality Services Gloucestershire Good, 1.8 miles away
- O Bluebird Care (Stroud and Cirencester) Outstanding, 2.8 miles away
- G Helping Hands Stroud Good, 2.8 miles away
- G Flexy Care - Main Office Good, 2.8 miles away
- G Gannicox CIC Domiciliary Care Agency Good, 3 miles away