Bluebird Care (Stroud and Cirencester)
- Home care
- Dementia care
- Registered since 2013
- Stroud, Gloucestershire, South West
Outstanding
Rated on
Rating from the Care Quality Commission.
At a glance
3 ratings
First rated Good in 2015, most recently Outstanding in June 2026.
4 months
since the latest rating was published.
9 of 114
rated home care services in Gloucestershire are rated Outstanding, like this one.
Bluebird Care (Stroud and Cirencester): inspection record
Rated Outstanding in June 2026.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Helping Hands Stroud Good, 0.1 miles away
- G Flexy Care - Main Office Good, 0.2 miles away
- G Penna Homecare Limited Good, 0.2 miles away
- G Gannicox CIC Domiciliary Care Agency Good, 0.6 miles away
- G A+bility Good, 0.7 miles away
What inspectors found
From the Care Quality Commission's assessment published 29 June 2026 (assessment visit 11 March 2026). Quoted under the Open Government Licence.
Date of assessment 16th March to 13th April. The service is a Domiciliary Care Agency (DCA) registered to provide personal care. People were supported with their personal care needs to enable them to live in their own homes and promote their independence. At the time of our assessment the service was supporting approximately 50 people, including providing a live in care service for some people. This means people are supported in their own homes 24 /7 with care to help enable them to remain living at home.
- Safe Good
- Effective Outstanding
- Caring Good
- Responsive Good
- Well-led Outstanding
Read the rest of CQC's summary
Leaders had embedded an effective learning culture where people could raise concerns safely in the knowledge these would be acted upon and practice improved as a result. The management team demonstrated excellent leadership skills which transferred to a happy stable work force.
Staff were recruited safely and had effective support and supervision. This created a positive staff team who had a good understanding of the provider’s values and worked hard to enable privacy, choice and independence in people’s care. Staff had access to appropriate training and demonstrated the skills and knowledge required for their roles.
The service had effective systems to share important information with the staff team and to ensure staff were supported.
The service had good systems to ensure people’s needs were assessed and their care was effectively planned. Staff demonstrated knowledge about the needs of people they supported and were familiar with signs or symptoms which might suggest a person was unwell or experiencing a deterioration in their health.
People received their medicines as prescribed by staff who were trained and assessed as competent to do so.
We have assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence and good access to local communities that most people take for granted.
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Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people were safe and protected from avoidable harm.
-
Effective
Outstanding
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
At our last assessment we rated this key question good. At this assessment the rating has changed to outstanding. This meant people’s outcomes were consistently better than expected compared to similar services. People’s feedback described it as exceptional and distinctive.
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Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.
At our last assessment we rated this key question outstanding. At this assessment the rating has changed to good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
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Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.
At our last assessment we rated this key question outstanding. At this assessment the rating has changed to good. This meant people’s needs were met through good organisation and delivery.
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Well-led
Outstanding
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
At our last assessment we rated this key question good. At this assessment the rating has changed to outstanding.
This meant service leadership was exceptional and distinctive. Leaders and the culture they created drove and improved high-quality, person-centred care.
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Tracy Morgan
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Learning disabilities or autistic spectrum disorder, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)2 inspection reports, latest 18 November 2017. Latest assessment published 29 June 2026; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Mutual Benefit Care LimitedBrand: Bluebird Care
- Ownership type
- Organisation
- Companies House number
- 06145018 (opens Companies House)
Mutual Benefit Care Limited runs 2 services, all in the South West. 2 are rated Good or Outstanding.
Other services run by Mutual Benefit Care Limited
- G Bluebird Care (Cheltenham, Gloucester & Tewkesbury) Good. Home care, Gloucestershire
Getting help from Gloucestershire County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Gloucestershire County Council
- Ask for a care needs assessment
- Phone: 01452 426 868, Monday to Friday, 8am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: Gloucestershire County Council
Checked on the council's website, November 2026.
Common questions
- Does Bluebird Care (Stroud and Cirencester) provide nursing care?
- The Care Quality Commission's register does not list nursing care for Bluebird Care (Stroud and Cirencester).
- When was Bluebird Care (Stroud and Cirencester) last inspected?
- The Care Quality Commission's latest rating for Bluebird Care (Stroud and Cirencester) was published on 29 June 2026.
- Who runs Bluebird Care (Stroud and Cirencester)?
- Bluebird Care (Stroud and Cirencester) is run by Mutual Benefit Care Limited. It runs 2 services, all in the South West.
- What is Bluebird Care (Stroud and Cirencester)'s CQC rating?
- Its overall rating from the Care Quality Commission is Outstanding, published on 29 June 2026.
Contact
- Phone
- 01453 757937
- Address
- 3B Nelson Street, Stroud, GL5 2HL Map (opens Google Maps)
Compare nearby
- G Helping Hands Stroud Good, 0.1 miles away
- G Flexy Care - Main Office Good, 0.2 miles away
- G Penna Homecare Limited Good, 0.2 miles away
- G Gannicox CIC Domiciliary Care Agency Good, 0.6 miles away
- G A+bility Good, 0.7 miles away