Helping Hands Stroud
- Home care
- Dementia care
- Registered since 2021
- Stroud, Gloucestershire, South West
Good
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
5 years
since the latest rating was published. A rating this old may not show how the service is today.
90 of 114
rated home care services in Gloucestershire are rated Good, like this one.
Helping Hands Stroud: inspection record
Rated Good in March 2022.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
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| Effective | ||||||||||||
| Caring | ||||||||||||
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| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- O Bluebird Care (Stroud and Cirencester) Outstanding, 0.1 miles away
- G Flexy Care - Main Office Good, 0.1 miles away
- G Penna Homecare Limited Good, 0.2 miles away
- G Gannicox CIC Domiciliary Care Agency Good, 0.5 miles away
- G A+bility Good, 0.6 miles away
About the service
From the Care Quality Commission's inspection report published 25 March 2022. Quoted under the Open Government Licence.
Helping Hands Stroud is a domiciliary care agency providing personal care to 24 people at the time of our inspection.
Read the rest of CQC's summary
Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided.
What inspectors found
We heard positive views about the service from people, their relatives such as, and "Can't fault them" and "Very impressed."
Read the rest of CQC's summary
People received care which was safe, and staff understood how to support people to maintain their safety. People's medicines were administered as expected. The provider checked the suitability of new staff through robust recruitment processes. Care staff used personal protective equipment (PPE) and supported people to reduce the risk of infection.
Staff received support to carry out their roles through training and regular meetings with senior staff. People received personalised care and were supported to access healthcare services when the need arose.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Quality assurance systems were in operation with the aim of improving the service in response to people's needs. The registered manager and senior staff visible and approachable for people using the service, their representatives and staff.
Questions to ask the service
- The last rating is 5 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Amy Thomson
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 25 March 2022. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Midshires Care LimitedBrand: Midshires Care Ltd
- Ownership type
- Organisation
- Companies House number
- 03959933 (opens Companies House)
Midshires Care Limited runs 151 services in England, 21 of them in the South West. 131 are rated Good or Outstanding, 3 are rated Requires improvement or Inadequate and 17 have no rating yet.
Other services run by Midshires Care Limited
- G Helping Hands Accrington Good. Home care, Lancashire, North West
- G Helping Hands Aintree Good. Home care, Liverpool, North West
- G Helping Hands Arnold Good. Home care, Nottinghamshire, East Midlands
- G Helping Hands Barnet Good. Home care, Enfield, London
Getting help from Gloucestershire County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Gloucestershire County Council
- Ask for a care needs assessment
- Phone: 01452 426 868, Monday to Friday, 8am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: Gloucestershire County Council
Checked on the council's website, November 2026.
Common questions
- Does Helping Hands Stroud provide nursing care?
- The Care Quality Commission's register does not list nursing care for Helping Hands Stroud.
- When was Helping Hands Stroud last inspected?
- The Care Quality Commission's latest rating for Helping Hands Stroud was published on 25 March 2022.
- Who runs Helping Hands Stroud?
- Helping Hands Stroud is run by Midshires Care Limited. It runs 151 services in England, 21 of them in the South West.
- What is Helping Hands Stroud's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 25 March 2022.
Contact
- Phone
- 01453 703469
- Address
- Unit 11a Cornhill Shopping Centre, 13 Union Street, Stroud, GL5 2JT Map (opens Google Maps)
Compare nearby
- O Bluebird Care (Stroud and Cirencester) Outstanding, 0.1 miles away
- G Flexy Care - Main Office Good, 0.1 miles away
- G Penna Homecare Limited Good, 0.2 miles away
- G Gannicox CIC Domiciliary Care Agency Good, 0.5 miles away
- G A+bility Good, 0.6 miles away