Almond Care Providers Ltd

The outcomes for people using this service reflected the principles and values of Registering the Right Support. These included promotion of choice and control, inclusion and independence. People's support focused on them having as many opportunities as possible for them to gain new skills and become more independent. There were safeguarding procedures in place and staff had a clear understanding of these procedures. Appropriate recruitment checks took place before staff started work and there was enough staff available to meet people's care and support needs. Risks to people had been assessed and reviewed regularly to ensure their needs were met. People received their medicines as prescribed by health care professionals. There were procedures in place to reduce the risk of the spread of infections.

People's care and support needs were assessed before they started using the service. Staff had received training and support relevant to people's needs. People were supported to cook for themselves and they maintained a balanced diet. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice. People had access to health care professionals when they needed them.