Inshore Support LTD - Supported Living
- Home care
- Registered since 2010
- Dudley, West Midlands
No overall rating
No overall rating: this location offers more than one kind of service, so the CQC rates each service separately.
At a glance
4 ratings
First rated Good in 2016, most recently Good in May 2025.
18 months
since the latest rating was published.
74%
of rated home care services in Dudley are Good or Outstanding (82% across the West Midlands, 88% across England).
Inshore Support LTD - Supported Living: inspection record
This service has no overall rating at present. The squares show its earlier ratings.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: Helping Hands Stourbridge (Good, 0.5 miles away) and Wordsley Housing and Independent Living Services (Good, 0.9 miles away).
Nearest home care services:
- – Nellies Complex Care Ltd Not yet rated, 0.4 miles away
- G Helping Hands Stourbridge Good, 0.5 miles away
- – Lumiere Homes Not yet rated, 0.5 miles away
- G Wordsley Housing and Independent Living Services Good, 0.9 miles away
- G Clent View Domiciliary Service Good, 1.7 miles away
What inspectors found
From the Care Quality Commission's assessment published 1 May 2025 (assessment visit 21 January 2025). Quoted under the Open Government Licence.
Date of Assessment: 05 February 2025 to 6 March 2025. This assessment was carried out in response to concerns CQC had received about restrictive practices. Inshore is a supported living service providing personal care to people with a learning disability and autistic people who live in their own homes. Not everyone who used the service received personal care. CQC only inspects where people receive a regulated activity of personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided.
- Safe Good
- Effective Good
- Caring Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
Systems were in place to learn lessons from incidents, complaints and safeguarding events and staff confirmed these were shared with them. People were supported by the number of staff they needed. Staff had been trained and understood how to protect people from abuse. Staff felt supported in their roles. Staff managed medicines well and involved people or their advocates in planning any changes. Staff worked with all agencies involved in people’s care for the best outcomes and smooth transitions when moving between services. People and their advocates knew how to raise concerns. The provider had systems in place to maintain oversight and drive improvements in the service.
Care records varied in detail and quality. Some records required further information to ensure details of incidents were fully recorded and information reflected people’s needs. Action plans were in place to address this.
We assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence and good access to local communities that most people take for granted.
-
Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people were safe and protected from avoidable harm.
-
Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
-
Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.
At our last assessment we rated this key question requires improvement. At this assessment the rating has changed to good.
This meant people were supported and treated with dignity and respect; and involved as partners in their care.
-
Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.
At our last assessment we rated this key question requires improvement. At this assessment the rating has changed to good.
This meant people’s needs were met through good organisation and delivery.
-
Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
At our last assessment we rated this key question good. At this assessment the rating has remained good.
This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Bhanisha Whiting
- Registered with the CQC since
- What it provides
- Domiciliary care service, Supported living service
- Who it supports
- Learning disabilities or autistic spectrum disorder
Inspection report
Read the full inspection report (opens the Care Quality Commission website)5 inspection reports, latest 31 August 2022. Latest assessment published 1 May 2025; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Inshore Support Limited
- Ownership type
- Organisation
- Companies House number
- 03753234 (opens Companies House)
Inshore Support Limited runs 6 services, all in the West Midlands. 4 are rated Good or Outstanding, 1 is rated Requires improvement or Inadequate and 1 has no rating yet.
Other services run by Inshore Support Limited
- G Inshore Support Limited - 1 Whitehall Road Good. Care home, Sandwell
- G Inshore Support Limited - 10 Melbourne Road Good. Care home, Dudley
- G Inshore Support Limited - 27 Highfield Road Good. Care home, Dudley
- G Inshore Support Limited - 5 Trinity Street Good. Care home, Sandwell
Getting help from Dudley Metropolitan Borough Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Dudley Metropolitan Borough Council
- Ask for a care needs assessment
- Phone: 0300 555 0055, Monday to Friday, 9am to 5pm
- Support for carers
- Paying for care: Dudley Metropolitan Borough Council
Checked on the council's website, November 2026.
Common questions
- Does Inshore Support LTD - Supported Living provide nursing care?
- The Care Quality Commission's register does not list nursing care for Inshore Support LTD - Supported Living.
- When was Inshore Support LTD - Supported Living last inspected?
- The Care Quality Commission's latest rating for Inshore Support LTD - Supported Living was published on 1 May 2025.
- Who runs Inshore Support LTD - Supported Living?
- Inshore Support LTD - Supported Living is run by Inshore Support Limited. It runs 6 services, all in the West Midlands.
- What is Inshore Support LTD - Supported Living's CQC rating?
- No overall rating: this location offers more than one kind of service, so the CQC rates each service separately.
Contact
- Phone
- 01384 421460
- Address
- Davies House Business Centre, 4 Lowndes Road, Stourbridge, DY8 3SS Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: Helping Hands Stourbridge (Good, 0.5 miles away) and Wordsley Housing and Independent Living Services (Good, 0.9 miles away).
Nearest home care services:
- – Nellies Complex Care Ltd Not yet rated, 0.4 miles away
- G Helping Hands Stourbridge Good, 0.5 miles away
- – Lumiere Homes Not yet rated, 0.5 miles away
- G Wordsley Housing and Independent Living Services Good, 0.9 miles away
- G Clent View Domiciliary Service Good, 1.7 miles away