Anchorage Care Group
- Home care
- Dementia care
- Registered since 2011
- Shropshire, West Midlands
Good
Rated on
Rating from the Care Quality Commission.
At a glance
2 ratings
Rated Good at every inspection since 2016.
7 years
since the latest rating was published. A rating this old may not show how the service is today.
47 of 59
rated home care services in Shropshire are rated Good, like this one.
Anchorage Care Group: inspection record
Rated Good in June 2019.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- O C.L.C.A Company Limited Outstanding, less than 0.1 miles away
- G Bluebird Care (Shropshire) - Domiciliary Care Good, 2.3 miles away
- G Affinity Homecare Shrewsbury Good, 3.4 miles away
- G Battlefield Healthcare Ltd Good, 3.4 miles away
- G Care Quality Services Shrewsbury Good, 3.4 miles away
What inspectors found
From the Care Quality Commission's inspection report published 5 June 2019. Quoted under the Open Government Licence.
About the service: Anchorage Care Group is a domiciliary care agency. It was providing personal care to 70 people at the time of our inspection.
Read the rest of CQC's summary
People's experience of using this service: People received a safe service from staff who were trained and supported well in their role. Staff arrived on time and provided support that met people's needs and wishes.
Staff knew how to report any potential safeguarding concerns. They assisted people to take their medicines at the right time.
People were supported to have choice and control of their lives. Staff were caring and helped people to keep their independence. Staff respected people's privacy and dignity.
Care plans were in place that gave staff the information they needed to support people in line with their preferences.
People were encouraged to provide feedback on the service they received. The provider conducted regular checks and audits on the quality and safety of the service.
People and staff considered the management team were very supportive and approachable.
Questions to ask the service
- The last rating is 7 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Alison Phillips
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)5 inspection reports, latest 5 June 2019. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Anchorage Care Group
- Ownership type
- Partnership
Getting help from Shropshire Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Shropshire Council
- Ask for a care needs assessment
- Phone: 0345 678 9044, Monday to Thursday, 8.45am to 5pm, Friday, 8.45am to 4pm
- Support for carers
- Paying for care: Shropshire Council
Checked on the council's website, November 2026.
Common questions
- Does Anchorage Care Group provide nursing care?
- The Care Quality Commission's register does not list nursing care for Anchorage Care Group.
- When was Anchorage Care Group last inspected?
- The Care Quality Commission's latest rating for Anchorage Care Group was published on 5 June 2019.
- Who runs Anchorage Care Group?
- Anchorage Care Group is run by Anchorage Care Group.
- What is Anchorage Care Group's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 5 June 2019.
Contact
- Phone
- 01743 874874
- Address
- Suite 3-4, Condover Mews, Condover, Shrewsbury, SY5 7BG Map (opens Google Maps)
Compare nearby
- O C.L.C.A Company Limited Outstanding, less than 0.1 miles away
- G Bluebird Care (Shropshire) - Domiciliary Care Good, 2.3 miles away
- G Affinity Homecare Shrewsbury Good, 3.4 miles away
- G Battlefield Healthcare Ltd Good, 3.4 miles away
- G Care Quality Services Shrewsbury Good, 3.4 miles away