C.L.C.A Company Limited
- Home care
- Dementia care
- Registered since 2020
- Shropshire, West Midlands
Outstanding
Rated on
Rating from the Care Quality Commission.
At a glance
2 ratings
Its last inspection improved it from Good to Outstanding.
7 years
since the latest rating was published. A rating this old may not show how the service is today.
6 of 59
rated home care services in Shropshire are rated Outstanding, like this one.
C.L.C.A Company Limited: inspection record
Rated Outstanding in March 2020, up from Good.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
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| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Anchorage Care Group Good, less than 0.1 miles away
- G Bluebird Care (Shropshire) - Domiciliary Care Good, 2.3 miles away
- G Affinity Homecare Shrewsbury Good, 3.4 miles away
- G Battlefield Healthcare Ltd Good, 3.4 miles away
- G Care Quality Services Shrewsbury Good, 3.4 miles away
About the service
From the Care Quality Commission's inspection report published 7 March 2020. Quoted under the Open Government Licence.
C.L.C.A Company Limited is a domiciliary care service providing personal and nursing care to 18 people at the time of the inspection. The service supports children and adults with nursing care in their own homes. People have significant health conditions, long-term illnesses and complex nursing needs, such as tracheostomy and ventilation care, neurological and spinal injury.
Read the rest of CQC's summary
Not everyone who uses domiciliary care services receives personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided.
What inspectors found
People were supported by staff who were exceptionally kind and caring. Staff were committed to ensuring people experienced high quality care. People's care often exceeded their expectations and helped them to fulfil their goals. Staff respected people's privacy and dignity.
Read the rest of CQC's summary
The provider tailored staff training to meet the individual needs of each person who used the service. The provider fully understood people's individual needs and ensured staff delivered their care in a way that met those needs. The provider and staff went the extra mile to give people opportunities to live as full a life as possible.
The whole service had an exceptionally strong person-centred culture. People felt in control of their own care, listened to and their opinions valued. There was strong leadership and staff at all levels followed the ethos of the service. The provider ensured people were equal partners in their care and supported them to experience and achieve positive outcomes. The provider's governance systems ensured high quality care was delivered and people received safe care and treatment.
People were supported by enough staff to safely meet their needs. Staff were aware of the risks to people and supported them in a way which minimised those risks. Staff understood how to keep people protected from the risk of abuse and avoidable harm. They were confident to report any concerns they may have about people's safely. People's medicines were managed safely and good infection control practices were used by staff.
People were supported by well trained staff. People were supported to maintain good health and had access to healthcare services. Staff worked with a range of health professionals to ensure they knew and could support people's care needs. People were supported to maintain good nutrition.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Questions to ask the service
- The last rating is 7 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Jonpaul Turford
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Children 0-18 years, Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, People with an eating disorder, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 7 March 2020. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- C.L.C.A Company Limited
- Ownership type
- Organisation
- Companies House number
- 08326310 (opens Companies House)
Getting help from Shropshire Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Shropshire Council
- Ask for a care needs assessment
- Phone: 0345 678 9044, Monday to Thursday, 8.45am to 5pm, Friday, 8.45am to 4pm
- Support for carers
- Paying for care: Shropshire Council
Checked on the council's website, November 2026.
Common questions
- Does C.L.C.A Company Limited provide nursing care?
- The Care Quality Commission's register does not list nursing care for C.L.C.A Company Limited.
- When was C.L.C.A Company Limited last inspected?
- The Care Quality Commission's latest rating for C.L.C.A Company Limited was published on 7 March 2020.
- Who runs C.L.C.A Company Limited?
- C.L.C.A Company Limited is run by C.L.C.A Company Limited.
- What is C.L.C.A Company Limited's CQC rating?
- Its overall rating from the Care Quality Commission is Outstanding, published on 7 March 2020.
Contact
- Phone
- 01743 460957
- Address
- Condover Mews, Condover, Shrewsbury, SY5 7BG Map (opens Google Maps)
Compare nearby
- G Anchorage Care Group Good, less than 0.1 miles away
- G Bluebird Care (Shropshire) - Domiciliary Care Good, 2.3 miles away
- G Affinity Homecare Shrewsbury Good, 3.4 miles away
- G Battlefield Healthcare Ltd Good, 3.4 miles away
- G Care Quality Services Shrewsbury Good, 3.4 miles away