Severn Vale Home Care Worcester
- Home care
- Dementia care
- Registered since 2022
- Worcestershire, West Midlands
Good
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
3 years
since the latest rating was published. A rating this old may not show how the service is today.
70 of 83
rated home care services in Worcestershire are rated Good, like this one.
Severn Vale Home Care Worcester: inspection record
Rated Good in June 2023.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Dependable Home Care Services Limited Good, 0.4 miles away
- – Radfield Home Care Worcester, Droitwich and Malvern Not yet rated, 1 mile away
- – Antcare Limited Not yet rated, 1 mile away
- G Helping Hands Worcester Good, 1.2 miles away
- G Home Instead Senior Care Good, 1.3 miles away
About the service
From the Care Quality Commission's inspection report published 23 June 2023. Quoted under the Open Government Licence.
Good Oaks Homecare Worcester is a domiciliary care agency providing personal care to older people, people living with dementia, mental ill health, sensory impairments or physical disabilities. At the time of our inspection there were 32 people receiving personal care from the service. Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided.
What inspectors found
Staff knew how to keep people safe from harm. Risk assessments for people and their homes were in place. Staff were recruited safely and received the training needed to provide safe care. Medicines were administered safely.
Read the rest of CQC's summary
People received effective care from staff who received a detailed induction. Care plans contained enough detail for care to be provided. Managers ensured staff were competent and confident in their roles, so people received safe care.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
People received care which was person centred. Staff knew the people they supported well and took time to ensure their needs were being met. Feedback from people and their relatives was used to improve the care provided.
Staff were responsive to the needs of each individual. They spent time getting to know people so they could understand how to communicate with them. Complaints were well manged and responded to in a timely way.
The service was well managed. The management team had good oversight of the care being provided. They used a range of tools such as audits to continually develop and improve the service.
Questions to ask the service
- The last rating is 3 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Anthony Joyce
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 23 June 2023. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Severn Vale Home Care Limited
- Ownership type
- Organisation
- Companies House number
- 13026468 (opens Companies House)
Getting help from Worcestershire County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Worcestershire County Council
- Ask for a care needs assessment
- Phone: 01905 768053, Monday to Thursday 9am to 5pm, Friday 9am to 4.30pm
- Contact adult social care online
- Support for carers
- Paying for care: Worcestershire County Council
Checked on the council's website, November 2026.
Common questions
- Does Severn Vale Home Care Worcester provide nursing care?
- The Care Quality Commission's register does not list nursing care for Severn Vale Home Care Worcester.
- When was Severn Vale Home Care Worcester last inspected?
- The Care Quality Commission's latest rating for Severn Vale Home Care Worcester was published on 23 June 2023.
- Who runs Severn Vale Home Care Worcester?
- Severn Vale Home Care Worcester is run by Severn Vale Home Care Limited.
- What is Severn Vale Home Care Worcester's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 23 June 2023.
Contact
- Phone
- 01905 950409
- Address
- Office F2, New Venture House, Park Boulevard, Worcester, WR2 4AY Map (opens Google Maps)
Compare nearby
- G Dependable Home Care Services Limited Good, 0.4 miles away
- – Radfield Home Care Worcester, Droitwich and Malvern Not yet rated, 1 mile away
- – Antcare Limited Not yet rated, 1 mile away
- G Helping Hands Worcester Good, 1.2 miles away
- G Home Instead Senior Care Good, 1.3 miles away