Stoke on Trent
- Home care
- Dementia care
- Registered since 2021
- Burslem, Stoke-on-Trent, West Midlands
Not yet rated by the CQC. New services usually get their first rating within a year or two.
At a glance
No rating
No ratings have been published for this service yet.
82%
of rated home care services in Stoke-on-Trent are Good or Outstanding (82% across the West Midlands, 88% across England).
Stoke on Trent: inspection record
The squares stay empty until the Care Quality Commission publishes a rating.
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Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: The Care Company - Stoke Branch (Good, 0.5 miles away) and Independent Support (Outstanding, 0.8 miles away).
Nearest home care services:
- G The Care Company - Stoke Branch Good, 0.5 miles away
- O Independent Support Outstanding, 0.8 miles away
- – L&T Healthcare Ltd Not yet rated, 1.3 miles away
- G Maple West Good, 1.4 miles away
- G Silver Tree Home Support Community Interest Company Good, 1.5 miles away
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Monica Dokwani
- Registered with the CQC since
- What it provides
- Domiciliary care service, Supported living service
- Who it supports
- Children 0-18 years, Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Helpful Hearts Limited
- Ownership type
- Organisation
- Companies House number
- 13124169 (opens Companies House)
Getting help from Stoke-on-Trent City Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Stoke-on-Trent City Council
- Ask for a care needs assessment
- Phone: 0800 561 0015, Monday to Thursday 8.30am to 5pm, Friday 8.30am to 4.30pm
- Contact adult social care online
- Support for carers
- Paying for care: Stoke-on-Trent City Council
Checked on the council's website, November 2026.
Common questions
- Does Stoke on Trent provide nursing care?
- The Care Quality Commission's register does not list nursing care for Stoke on Trent.
- When was Stoke on Trent last inspected?
- The Care Quality Commission has not published a rating for Stoke on Trent yet.
- Who runs Stoke on Trent?
- Stoke on Trent is run by Helpful Hearts Limited.
- What is Stoke on Trent's CQC rating?
- Not yet rated by the CQC. New services usually get their first rating within a year or two.
Contact
- Phone
- 07402 672523
- Address
- Suite F27 First Floor, Genesis Centre, North Staffs Enterprise Centre, Innovation Way, Stoke-on-trent, ST6 4BF Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: The Care Company - Stoke Branch (Good, 0.5 miles away) and Independent Support (Outstanding, 0.8 miles away).
Nearest home care services:
- G The Care Company - Stoke Branch Good, 0.5 miles away
- O Independent Support Outstanding, 0.8 miles away
- – L&T Healthcare Ltd Not yet rated, 1.3 miles away
- G Maple West Good, 1.4 miles away
- G Silver Tree Home Support Community Interest Company Good, 1.5 miles away