Maple West
- Home care
- Dementia care
- Registered since 2021
- Burslem, Stoke-on-Trent, West Midlands
Good
Rated on
Rating from the Care Quality Commission.
This rating was carried over from the previous owner after a change of ownership.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
7 years
since the latest rating was published. A rating this old may not show how the service is today.
31 of 39
rated home care services in Stoke-on-Trent are rated Good, like this one.
Maple West: inspection record
Rated Good in September 2019.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- O Independent Support Outstanding, 0.7 miles away
- G The Care Company - Stoke Branch Good, 1.1 miles away
- – Stoke on Trent Not yet rated, 1.4 miles away
- G AR1 Homecare Good, 1.7 miles away
- G Creative Support - Staffordshire Services Good, 1.9 miles away
Questions to ask the service
- Safe was rated Requires improvement on 13 September 2019. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- The last rating is 7 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
Registration details
- Registered manager
- Sharon Roberts
- Registered with the CQC since
- What it provides
- Domiciliary care service, Extra Care housing services
- Who it supports
- Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, People who misuse drugs and alcohol, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Key 2 Care Limited
- Ownership type
- Organisation
- Companies House number
- 05380096 (opens Companies House)
Key 2 Care Limited runs 12 services in England, 7 of them in the West Midlands. 9 are rated Good or Outstanding and 3 have no rating yet.
Other services run by Key 2 Care Limited
- G Berryhill Village Administration Centre Good. Home care, Stoke-on-Trent
- G Camoys Court Good. Home care, Stoke-on-Trent
- G Derbyshire Care Services HQ Good. Home care, Derby, East Midlands
- G Greenwich Gardens and Key 2 Care Leicester Good. Home care, Derby, East Midlands
Getting help from Stoke-on-Trent City Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Stoke-on-Trent City Council
- Ask for a care needs assessment
- Phone: 0800 561 0015, Monday to Thursday 8.30am to 5pm, Friday 8.30am to 4.30pm
- Contact adult social care online
- Support for carers
- Paying for care: Stoke-on-Trent City Council
Checked on the council's website, November 2026.
Common questions
- Does Maple West provide nursing care?
- The Care Quality Commission's register does not list nursing care for Maple West.
- When was Maple West last inspected?
- The Care Quality Commission's latest rating for Maple West was published on 13 September 2019.
- Who runs Maple West?
- Maple West is run by Key 2 Care Limited. It runs 12 services in England, 7 of them in the West Midlands.
- What is Maple West's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 13 September 2019.
Contact
- Phone
- 01782 481636
- Address
- Turnhurst Road, Stoke-on-trent, ST6 6SB Map (opens Google Maps)
Compare nearby
- O Independent Support Outstanding, 0.7 miles away
- G The Care Company - Stoke Branch Good, 1.1 miles away
- – Stoke on Trent Not yet rated, 1.4 miles away
- G AR1 Homecare Good, 1.7 miles away
- G Creative Support - Staffordshire Services Good, 1.9 miles away