Celtic Care Services Limited
- Home care
- Dementia care
- Registered since 2010
- Chippenham, Wiltshire, South West
Good
Rated on
Rating from the Care Quality Commission.
At a glance
3 ratings
First rated Requires improvement in 2016, most recently Good in March 2023.
4 years
since the latest rating was published. A rating this old may not show how the service is today.
89 of 98
rated home care services in Wiltshire are rated Good, like this one.
Celtic Care Services Limited: inspection record
Rated Good in March 2023.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Radfield Home Care Chippenham & North Wiltshire Good, 0.2 miles away
- G Saxon Care Solutions Limited (Chippenham) Good, 0.2 miles away
- G United Response - Wiltshire DCA Good, 0.2 miles away
- G Wiltshire Base Good, 0.2 miles away
- G Mabikacare Limited Good, 0.3 miles away
About the service
From the Care Quality Commission's inspection report published 23 March 2023. Quoted under the Open Government Licence.
Celtic Care is a domiciliary care agency providing personal care to people in their own home. At the time of our inspection there were 22 people using the service.
Read the rest of CQC's summary
Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided.
What inspectors found
People felt safe receiving care from staff. The provider had taken action to keep people safe and manage the risks they faced. People told us staff had the right skills and experience and arrived on time to provide care.
Read the rest of CQC's summary
Staff had a good understanding of the support people needed. Staff supported people to do as much for themselves as possible and maintain their independence. People's needs were set out in clear care plans, which had been reviewed regularly.
People were supported to take medicines safely and staff sought advice from health and social care services when necessary.
The provider had good infection prevention and control measures in place. People told us staff always wore the correct personal protective equipment (PPE) when providing care for them.
People said they found the service to be well managed and they had regular contact with the management team. People were confident action would be taken to resolve any problems they had.
The provider had good systems to monitor the quality of service provided and make improvements where needed. The registered manager worked with people, staff and other professionals to ensure people achieved good outcomes.
Questions to ask the service
- The last rating is 4 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Samantha White
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Children 0-18 years, Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)6 inspection reports, latest 23 March 2023. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Celtic Care Services Limited
- Ownership type
- Organisation
- Companies House number
- 04181099 (opens Companies House)
Celtic Care Services Limited runs 2 services, all in the South West. 2 are rated Good or Outstanding.
Other services run by Celtic Care Services Limited
- G Celtic Care Services Ltd (Swindon) Good. Home care, Swindon
Getting help from Wiltshire Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Wiltshire Council
- Ask for a care needs assessment
- Phone: 0300 456 0111, Monday to Thursday 8.30am to 5pm, Friday 8.30am to 4pm
- Contact adult social care online
- Support for carers
- Paying for care: Wiltshire Council
Checked on the council's website, November 2026.
Common questions
- Does Celtic Care Services Limited provide nursing care?
- The Care Quality Commission's register does not list nursing care for Celtic Care Services Limited.
- When was Celtic Care Services Limited last inspected?
- The Care Quality Commission's latest rating for Celtic Care Services Limited was published on 23 March 2023.
- Who runs Celtic Care Services Limited?
- Celtic Care Services Limited is run by Celtic Care Services Limited. It runs 2 services, all in the South West.
- What is Celtic Care Services Limited's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 23 March 2023.
Contact
- Phone
- 01249 651908
- Address
- Ground Floor, Absol House, Ivy Road Industrial Estate, Chippenham, SN15 1SB Map (opens Google Maps)
Compare nearby
- G Radfield Home Care Chippenham & North Wiltshire Good, 0.2 miles away
- G Saxon Care Solutions Limited (Chippenham) Good, 0.2 miles away
- G United Response - Wiltshire DCA Good, 0.2 miles away
- G Wiltshire Base Good, 0.2 miles away
- G Mabikacare Limited Good, 0.3 miles away