Manford Deluxe Care Limited
Home care, Redbridge
Good
Rated on
Rating from the Care Quality Commission.
Manford Deluxe Care Limited: inspection record
Rated Good in December 2025, up from Requires improvement.
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Ratings published by the Care Quality Commission.
Inspected and rated 2 times since 2023. Rated Requires improvement in 2023, then Good in December 2025.
Its last inspection improved it from Requires improvement to Good. The latest rating was published 10 months ago.
How it compares locally
- One of 57 Good home care services in Redbridge, out of 63 with a rating.
What inspectors found
From the Care Quality Commission's assessment published 5 December 2025 (assessment visit 3 November 2025). Quoted under the Open Government Licence.
Date of assessment: 7 November 2025 to 19 November 2025.
This responsive assessment was carried out to check if the service had made improvements since our last inspection.
Read the full summary
Manford Deluxe Care Limited provides care and support to people living in their own homes. Not everyone using Manford Deluxe Care Limited received regulated activity; the CQC only inspects the service being received by people provided with ‘personal care’; help with tasks related to personal hygiene and eating. Where they do, we also take into account any wider social care provided. This assessment included a site visit to the office location.
This assessment was carried out by one inspector. We looked at 21 quality statements as part of this assessment. We gave the service 48 hours’ notice of the inspection. This was because we wanted to make sure someone would be available to support us with the inspection. The site visit was carried out on 10 November 2025. We gathered further information remotely from the service such as training records and policies. We also spoke to people who used the service, relatives of people that used the service and staff after the site visit to obtain their views of the service.
We expect health and social care providers to guarantee people with a learning disability and autistic people respect, equality, dignity, choices and independence and good access to local communities that most people take for granted. ‘Right support, right care, right culture’ is the guidance CQC follows to make assessments and judgement about services supporting people with a learning disability and autistic people and providers must have regard to it.
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Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm.
At our last assessment we rated this key question Requires Improvement. At this assessment the rating has changed to Good.
This meant people were safe and protected from avoidable harm.
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Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
At our last assessment we rated this key question Requires Improvement. At this assessment the rating has changed to Good.
This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
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Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
At our last assessment we rated this key question Requires Improvement. At this assessment the rating has changed to Good.
This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Contact and registration details
| Address | Mountview House, 202-212 High Road, Ilford, IG1 1QB |
|---|---|
| Neighbourhood | Ilford, Redbridge |
| Phone | 020 8090 6115 |
| Registered manager | Grad Elmi |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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| Inspection reports | 1 inspection report, latest 21 January 2023 (opens the Care Quality Commission website) Latest assessment published 5 December 2025; CQC's newer assessments are published on its website rather than as reports. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Manford Deluxe Care Limited |
|---|---|
| Ownership type | Organisation |
| Companies House number | 12260342 (opens Companies House) |
Manford Deluxe Care Limited runs 2 services in London. 1 is rated Good or Outstanding and 1 has no rating yet.
Other services run by Manford Deluxe Care Limited
- – Manford Deluxe Care Islington Home care, IslingtonNot yet rated
Nearest alternatives
- – Clarence Healthcare Services Home care, less than 0.1 miles awayNot yet rated
- – Nurture Care Services Home care, less than 0.1 miles awayNo overall rating
- G Abel Care Ltd Home care, less than 0.1 miles awayGood
- G EPR Services Ltd Home care, 0.1 miles awayGood
- G Rhythmic Care UK Ltd Home care, 0.2 miles awayGood
Getting help from London Borough of Redbridge
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Redbridge
- Ask for a care needs assessment
- Phone: 0208 708 7333
- Support for carers
- Paying for care: London Borough of Redbridge
Checked on the council's website, November 2026.
Common questions
- Does Manford Deluxe Care Limited provide nursing care?
- The Care Quality Commission's register does not list nursing care for Manford Deluxe Care Limited.
- When was Manford Deluxe Care Limited last inspected?
- The Care Quality Commission's latest rating for Manford Deluxe Care Limited was published on 5 December 2025.
- Who runs Manford Deluxe Care Limited?
- Manford Deluxe Care Limited is run by Manford Deluxe Care Limited. It runs 2 services in London.
- What is Manford Deluxe Care Limited's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 5 December 2025.