Nurture Care Services
Home care, Redbridge
No overall rating
No overall rating: this location offers more than one kind of service, so the CQC rates each service separately.
Nurture Care Services: inspection record
This service has no overall rating at present. The squares show its earlier ratings.
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Ratings published by the Care Quality Commission.
Rated Good in February 2025.
The latest rating was published 20 months ago.
What inspectors found
From the Care Quality Commission's assessment published 19 February 2025 (assessment visit 9 January 2025). Quoted under the Open Government Licence.
Date of Assessment: 15 January to 24 January 2025.
Nurture Care Services provides care and support to people living in a supported living setting, so that they can live as independently as possible. The service can support older people, people who had mental health support needs and people with physical disabilities. At the time of our inspection 1 person was being supported with personal care. During our assessment we spoke with the registered manager of the service and the nominated individual, who supported the registered manager to oversee the service. Risks to the person were assessed and mitigated. The provider had enough staff to ensure the person's safety and meet their needs. The person was supported to have choice and control and were involved in planning their care. They were protected from the risk of harm and abuse. Care plans provided advice and information on how to keep the person safe. Medicines were managed safely. Processes to record and review accidents and incidents were in place to learn lessons and prevent their re-occurrence. There were systems for considering people's capacity to make specific decisions and to provide personalised care. However, these capacity assessments were not always recorded correctly and the management team told us they would take action to improve this. There were systems in place to monitor the service and to drive continuous improvements. Staff received training and support to develop in their roles. Staff understood how to protect people’s privacy and dignity and support their equality and diversity needs. Leaders in the service were knowledgeable and supportive of staff and shared a positive vision and culture.
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Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. This is the first inspection for this newly registered service. This key question has been rated Good. This meant people were safe and protected from avoidable harm.
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Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence. This is the first inspection for this newly registered service. This key question has been rated Good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
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Caring
Good
Caring – this means we looked for evidence that the service involved people and treated them with compassion, kindness, dignity and respect. This is the first inspection for this newly registered service. This key question has been rated Good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
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Responsive
Good
Responsive – this means we looked for evidence that the service met people’s needs. This is the first inspection for this newly registered service. This key question has been rated Good. This meant people’s needs were met through good organisation and delivery.
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Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture. This is the first inspection for this newly registered service. This key question has been rated Good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Contact and registration details
| Address | 202-212 Mountview House, High Road, Ilford, IG1 1QB |
|---|---|
| Neighbourhood | Ilford, Redbridge |
| Phone | 07891 895204 |
| Registered manager | Aamir Afzal |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Nurture Care Services Ltd |
|---|---|
| Ownership type | Organisation |
| Companies House number | 13361567 (opens Companies House) |
Nearest alternatives
- – Clarence Healthcare Services Home care, less than 0.1 miles awayNot yet rated
- G Manford Deluxe Care Limited Home care, less than 0.1 miles awayGood
- G Abel Care Ltd Home care, less than 0.1 miles awayGood
- G EPR Services Ltd Home care, 0.1 miles awayGood
- G Rhythmic Care UK Ltd Home care, 0.2 miles awayGood
Getting help from London Borough of Redbridge
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Redbridge
- Ask for a care needs assessment
- Phone: 0208 708 7333
- Support for carers
- Paying for care: London Borough of Redbridge
Checked on the council's website, November 2026.
Common questions
- Does Nurture Care Services provide nursing care?
- The Care Quality Commission's register does not list nursing care for Nurture Care Services.
- When was Nurture Care Services last inspected?
- The Care Quality Commission's latest rating for Nurture Care Services was published on 19 February 2025.
- Who runs Nurture Care Services?
- Nurture Care Services is run by Nurture Care Services Ltd.
- What is Nurture Care Services's CQC rating?
- No overall rating: this location offers more than one kind of service, so the CQC rates each service separately.