Abel Care Ltd
Home care, Redbridge
Good
Rated on
Rating from the Care Quality Commission.
Abel Care Ltd: inspection record
Rated Good in February 2023, up from Requires improvement.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Well-led |
Ratings published by the Care Quality Commission.
Inspected and rated 5 times since 2016. Rated Requires improvement in 2016, then Good in 2016, then Requires improvement in 2019, then Good in February 2023.
Its last inspection improved it from Requires improvement to Good. The latest rating was published about 4 years ago.
How it compares locally
- One of 57 Good home care services in Redbridge, out of 63 with a rating.
About the service
From the Care Quality Commission's inspection report published 8 February 2023. Quoted under the Open Government Licence.
Abel Care Ltd is a domiciliary care agency. It provides personal care to people living in their own houses and flats in the community. It provides a service to older people, people with dementia and people with sensory impairment. CQC only inspects where people receive personal care. At the time of the inspection there were 7 people using the service.
What inspectors found
People were protected from the risk of abuse because the provider had taken steps to identify the possibility of abuse and prevent abuse from happening. Staff understood their responsibilities to protect people in their care. Individual risks to people had been assessed and recorded in their care plans to keep people safe. Incidents and accidents were documented and reviewed to prevent re-occurrence. People were supported to take their medicines in the way they wanted. Systems were in place for the monitoring and prevention of infection. There were enough staff to meet people's needs and to provide personalised care and support.
People's needs were assessed and care and support were planned and delivered in line with their individual care needs. Staff received regular supervision and an annual appraisal. They received a structured induction and training to meet the needs of people they supported. People were assisted to have enough to eat and drink where this was part of their care needs. The registered manager worked closely with health and social care professionals to monitor the health of people.
Read the full summary
People and their relatives commented positively about the care and support provided by staff. The provider was committed to challenging any form of discrimination it encountered. People were involved in making choices and decisions about their care. Staff ensured people's privacy and dignity were protected. They had a good understanding around confidentiality.
People received care and support that were tailored to their individual needs. Staff were aware of the needs and preferences of people. Information on how to communicate with people was included in their care plans. The provider had policies and procedures for dealing with any concerns or complaints. People were aware of how to raise issues of concern to the service. Staff had been trained to ensure they had the knowledge and skills to care for people who were approaching the end of their life.
The provider had systems to assess and monitor the delivery of care and support. The registered manager was aware of when the CQC should be made aware of events and the responsibilities of being a registered manager. People and their relatives were encouraged to contact the registered manager if they had any issues and this helped to ensure the service ran smoothly. Staff were clear about their roles and responsibilities and had access to policies and procedures to inform and guide them. The registered manager had good links with a number of health and social care professionals and this helped to ensure people's needs were fully met.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Questions to ask the service
- The last rating is 4 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Contact and registration details
| Address | Lex House 1-7, Hainault Street, Ilford, IG1 4EL |
|---|---|
| Neighbourhood | Ilford, Redbridge |
| Phone | 020 8518 3387 |
| Website | www.abelcare.co.uk |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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| Inspection reports | 5 inspection reports, latest 8 February 2023 (opens the Care Quality Commission website) The reports are on the Care Quality Commission website. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Abel Care Ltd |
|---|---|
| Ownership type | Organisation |
| Companies House number | 08533465 (opens Companies House) |
Nearest alternatives
- – Clarence Healthcare Services Home care, less than 0.1 miles awayNot yet rated
- G Manford Deluxe Care Limited Home care, less than 0.1 miles awayGood
- – Nurture Care Services Home care, less than 0.1 miles awayNo overall rating
- G EPR Services Ltd Home care, 0.1 miles awayGood
- G Rhythmic Care UK Ltd Home care, 0.2 miles awayGood
Getting help from London Borough of Redbridge
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Redbridge
- Ask for a care needs assessment
- Phone: 0208 708 7333
- Support for carers
- Paying for care: London Borough of Redbridge
Checked on the council's website, November 2026.
Common questions
- Does Abel Care Ltd provide nursing care?
- The Care Quality Commission's register does not list nursing care for Abel Care Ltd.
- When was Abel Care Ltd last inspected?
- The Care Quality Commission's latest rating for Abel Care Ltd was published on 8 February 2023.
- Who runs Abel Care Ltd?
- Abel Care Ltd is run by Abel Care Ltd.
- What is Abel Care Ltd's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 8 February 2023.