Housing 21 - Marigold Court
- Home care
- Dementia care
- Registered since 2010
- Central Gateshead, Gateshead, North East
Good
Rated on
Rating from the Care Quality Commission.
At a glance
3 ratings
Rated Good at every inspection since 2015.
3 years
since the latest rating was published. A rating this old may not show how the service is today.
33 of 34
rated home care services in Gateshead are rated Good, like this one.
Housing 21 - Marigold Court: inspection record
Rated Good in June 2023.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- – Amazingly Care Ltd Gateshead Not yet rated, 0.5 miles away
- – Hales Group Limited - North East No overall rating, 0.5 miles away
- G Official Care Newcastle Good, 0.5 miles away
- G Springfield Healthcare (Newcastle) Good, 0.6 miles away
- G Care4u Office Good, 0.7 miles away
About the service
From the Care Quality Commission's inspection report published 6 June 2023. Quoted under the Open Government Licence.
Housing 21 – Marigold Court is a specialist 'extra care' housing facility where people live in flats in a single purpose-built building. At the time of our inspection there were 42 people using the service.
Read the rest of CQC's summary
Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided.
What inspectors found
People were safe from the risk of abuse. Risks to people were assessed and regularly reviewed when people's needs changed. Infection control measures were in place.
Read the rest of CQC's summary
Medicines were managed safely. The provider employed sufficient staff, staff were trained appropriately and recruited safely. Staff worked effectively with visiting professionals.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
People said staff were very caring and kind. People were supported to maintain their independence and were treated with dignity and respect.
There was a positive culture. Staff and relatives said the management team were supportive. Effective quality assurance checks were taking place, lessons had been learnt and improvements were made continuously.
Questions to ask the service
- The last rating is 3 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Joanne Marshall-Little
- Registered with the CQC since
- What it provides
- Domiciliary care service, Extra Care housing services
- Who it supports
- Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)6 inspection reports, latest 6 June 2023. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Housing 21Brand: Housing & Care 21
- Ownership type
- Organisation
- Companies House number
- IP16791R (opens Companies House)
Housing 21 runs 48 services in England, 12 of them in the North East. 45 are rated Good or Outstanding, 2 are rated Requires improvement or Inadequate and 1 has no rating yet.
Other services run by Housing 21
- O Housing 21 - Dovecote Meadow Outstanding. Home care, Sunderland
- O Housing 21 - Knaves Court Outstanding. Home care, Walsall, West Midlands
- O Housing 21 - Oak House Outstanding. Home care, Suffolk, East of England
- O Housing 21 - Oakley Gardens Outstanding. Home care, Sandwell, West Midlands
Getting help from Gateshead Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Gateshead Council
- Ask for a care needs assessment
- Phone: 0191 433 7033, 24 hours a day, 7 days a week
- Contact adult social care online
- Support for carers
- Paying for care: Gateshead Council
Checked on the council's website, November 2026.
Common questions
- Does Housing 21 - Marigold Court provide nursing care?
- The Care Quality Commission's register does not list nursing care for Housing 21 - Marigold Court.
- When was Housing 21 - Marigold Court last inspected?
- The Care Quality Commission's latest rating for Housing 21 - Marigold Court was published on 6 June 2023.
- Who runs Housing 21 - Marigold Court?
- Housing 21 - Marigold Court is run by Housing 21. It runs 48 services in England, 12 of them in the North East.
- What is Housing 21 - Marigold Court's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 6 June 2023.
Contact
- Phone
- 0370 192 4630
- Address
- Old Folds, Gateshead, NE10 0DZ Map (opens Google Maps)
Compare nearby
- – Amazingly Care Ltd Gateshead Not yet rated, 0.5 miles away
- – Hales Group Limited - North East No overall rating, 0.5 miles away
- G Official Care Newcastle Good, 0.5 miles away
- G Springfield Healthcare (Newcastle) Good, 0.6 miles away
- G Care4u Office Good, 0.7 miles away