Home Heroes
- Home care
- Dementia care
- Registered since 2022
- Harborne, Birmingham, West Midlands
Good
Rated on
Rating from the Care Quality Commission.
This rating was carried over from the previous owner after a change of ownership.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
8 years
since the latest rating was published. A rating this old may not show how the service is today.
123 of 162
rated home care services in Birmingham are rated Good, like this one.
Home Heroes: inspection record
Rated Good in November 2018.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Bolingo Care Birmingham Branch Good, 0.6 miles away
- RI TheSignLife Project Requires improvement, 0.6 miles away
- – Innovate Domiciliary Care Ltd Not yet rated, 0.7 miles away
- G Helping Hands Birmingham Good, 0.8 miles away
- G Hebe Healthcare Limited Good, 0.8 miles away
Questions to ask the service
- The last rating is 8 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Caroline Coogan
- Registered with the CQC since
- What it provides
- Domiciliary care service, Supported living service
- Who it supports
- Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Ownership type
- Organisation
- Companies House number
- IP21410R (opens Companies House)
New Outlook Housing Association Limited runs 5 services, all in the West Midlands. 3 are rated Good or Outstanding and 2 are rated Requires improvement or Inadequate.
Other services run by New Outlook Housing Association Limited
- G Beech House Good. Care home, Birmingham
- G Boldmere Drive Good. Care home, Birmingham
- RI Silver Birch Requires improvement. Care home, Birmingham
- RI Tulip Gardens Requires improvement. Care home, Birmingham
Getting help from Birmingham City Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Birmingham City Council
- Ask for a care needs assessment
- Phone: 0121 303 1234
- Contact adult social care online
- Support for carers
- Paying for care: Birmingham City Council
Checked on the council's website, November 2026.
Common questions
- Does Home Heroes provide nursing care?
- The Care Quality Commission's register does not list nursing care for Home Heroes.
- When was Home Heroes last inspected?
- The Care Quality Commission's latest rating for Home Heroes was published on 10 November 2018.
- Who runs Home Heroes?
- Home Heroes is run by New Outlook Housing Association Limited. It runs 5 services, all in the West Midlands.
- What is Home Heroes's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 10 November 2018.
Contact
- Phone
- 0121 602 6511
- Address
- Queen Mother Gardens, 6 Elm Tree Road, Harborne, Birmingham, B17 9AP Map (opens Google Maps)
Compare nearby
- G Bolingo Care Birmingham Branch Good, 0.6 miles away
- RI TheSignLife Project Requires improvement, 0.6 miles away
- – Innovate Domiciliary Care Ltd Not yet rated, 0.7 miles away
- G Helping Hands Birmingham Good, 0.8 miles away
- G Hebe Healthcare Limited Good, 0.8 miles away