117A Island Business Centre

At the time of the inspection, the location did not care or support for anyone with a learning disability or an autistic person. However, we assessed the care provision under Right Support, Right Care, Right Culture, as it is registered as a specialist service for this population group.

Right Support: People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice. People's care was designed to meet their individual needs and preferences. Staff were safely recruited. Pre-employment checks had been carried out to ensure they were suitable for the work they were undertaking.

Right Care: Staff understood how to ensure people were protected from harm or abuse. Staff worked with people to identify and reduce the likelihood of risks to their wellbeing and activities. Staff understood people's care and support need/ They received guidance on providing person-centred care and support that reflected people's individual needs and preferences. Staff liaised with other professionals to ensure people's health needs were met.

Right Culture: Staff knew and understood people well and were responsive to their needs. Information was shared by the registered manager and staff team to ensure people's care and support was always based on their current identified needs. Staff received the training and support they required to ensure people received effective care. The provider's policies and procedures reflected current best practice.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

This service was registered with us on 11 May 2022 and this is the first inspection.