Right at Home Hillingdon & Uxbridge
Home care, Hillingdon
Good
Rated on
Rating from the Care Quality Commission.
Right at Home Hillingdon & Uxbridge: inspection record
Rated Good in April 2023.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Well-led |
Ratings published by the Care Quality Commission.
Rated Good in April 2023.
The latest rating was published about 4 years ago.
How it compares locally
- One of 43 Good home care services in Hillingdon, out of 43 with a rating.
About the service
From the Care Quality Commission's inspection report published 21 April 2023. Quoted under the Open Government Licence.
Right at Home Hillingdon & Uxbridge is a domiciliary care agency providing personal care to people living in their own houses and flats. It provides a service to adults. At the time of our inspection 5 people were using the service.
Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided.
What inspectors found
Risks had been assessed and risk mitigation plans put in place. People were satisfied with the care they received and felt safe. The provider followed safe recruitment practices to help ensure suitable people were employed. Staff received appropriate training to meet people's care needs.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Read the full summary
Staff were aware of people's preferences and care plans provided information about people's care needs. People were supported by the same staff who were kind and caring.
People using the service, their relatives and staff told us the provider was available and responded to any concerns.
The provider had procedures for managing incidents, accidents, safeguarding alerts and complaints, and quality monitoring processes in place, to help monitor and improve service delivery.
Questions to ask the service
- The last rating is 4 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Contact and registration details
| Address | Citibase Uxbridge, The Atrium, 1 Harefield Road, Uxbridge, UB8 1EX |
|---|---|
| Neighbourhood | Uxbridge, Hillingdon |
| Phone | 07834 735636 |
| Website | www.rightathomeuk.com/hillingdon |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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| Inspection reports | 1 inspection report, latest 21 April 2023 (opens the Care Quality Commission website) The reports are on the Care Quality Commission website. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Care Excel 247 Ltd |
|---|---|
| Ownership type | Organisation |
| Companies House number | 13034677 (opens Companies House) |
Nearest alternatives
- G CareTech South East Supported Living Home care, 0.1 miles awayGood
- – HTR Care and Recruitment Limited Home care, 0.2 miles awayNo overall rating
- G Think Care Group Limited Home care, 0.2 miles awayGood
- G Life Care Plus Hillingdon Home care, 0.2 miles awayGood
- – Connect Care Ltd Home care, 0.3 miles awayNo overall rating
Getting help from London Borough of Hillingdon
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Hillingdon
- Ask for a care needs assessment
- Phone: 01895 556633, Monday to Friday, 9am to 5pm. Out-of-hours emergencies: 01895 250111
- Contact adult social care online
- Support for carers
- Paying for care: London Borough of Hillingdon
Checked on the council's website, November 2026.
Common questions
- Does Right at Home Hillingdon & Uxbridge provide nursing care?
- The Care Quality Commission's register does not list nursing care for Right at Home Hillingdon & Uxbridge.
- When was Right at Home Hillingdon & Uxbridge last inspected?
- The Care Quality Commission's latest rating for Right at Home Hillingdon & Uxbridge was published on 21 April 2023.
- Who runs Right at Home Hillingdon & Uxbridge?
- Right at Home Hillingdon & Uxbridge is run by Care Excel 247 Ltd.
- What is Right at Home Hillingdon & Uxbridge's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 21 April 2023.