Reliable Personnel Limited
Home care, Merton
Good
Rated on
Rating from the Care Quality Commission.
Reliable Personnel Limited: inspection record
Rated Good in October 2019.
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Ratings published by the Care Quality Commission.
Inspected and rated 4 times since 2015. Rated Requires improvement in 2015 and 2016, then Good in 2017 and October 2019.
The latest rating was published about 7 years ago.
How it compares locally
- One of 43 Good home care services in Merton, out of 43 with a rating.
About the service
From the Care Quality Commission's inspection report published 8 October 2019. Quoted under the Open Government Licence.
Reliable Personnel Limited is a domiciliary care agency that provides personal care and support to people living in their own homes. At the time of our inspection ten people were using the service. Most people using the service were older adults. The service also provided personal care to three younger adults with a learning disability or autism.
Nine out of the ten people who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided.
Questions to ask the service
- The last rating is 7 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Contact and registration details
| Address | 32 Crown Lane, Morden, SM4 5BL |
|---|---|
| Neighbourhood | Morden, Merton |
| Phone | 020 8540 8660 |
| Website | www.reliablepersonnel.co.uk |
| Registered manager | Ashwin Patel |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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| Inspection reports | 8 inspection reports, latest 8 October 2019 (opens the Care Quality Commission website) The reports are on the Care Quality Commission website. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Reliable Personnel Limited |
|---|---|
| Ownership type | Organisation |
| Companies House number | 06561970 (opens Companies House) |
Nearest alternatives
- G London Borough of Merton - Reablement Service Home care, less than 0.1 miles awayGood
- G Supreme Care Services Limited Home care, less than 0.1 miles awayGood
- G Ezey Care Limited Home care, 0.1 miles awayGood
- G Favoured Health Care CIC Home care, 0.1 miles awayGood
- G Oasis Plus Care Services Ltd Home care, 0.1 miles awayGood
Getting help from London Borough of Merton
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Merton
- Ask for a care needs assessment
- Phone: 020 8545 4388, Monday to Friday, 9am to 5pm. Out of hours: 020 8770 5000
- Support for carers
- Paying for care: London Borough of Merton
Checked on the council's website, November 2026.
Common questions
- Does Reliable Personnel Limited provide nursing care?
- The Care Quality Commission's register does not list nursing care for Reliable Personnel Limited.
- When was Reliable Personnel Limited last inspected?
- The Care Quality Commission's latest rating for Reliable Personnel Limited was published on 8 October 2019.
- Who runs Reliable Personnel Limited?
- Reliable Personnel Limited is run by Reliable Personnel Limited.
- What is Reliable Personnel Limited's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 8 October 2019.