Crossroads Care East Midlands - Nottingham Office
- Home care
- Dementia care
- Registered since 2010
- Sherwood, Nottingham, East Midlands
Good
Rated on
Rating from the Care Quality Commission.
At a glance
3 ratings
Rated Good at every inspection since 2015.
7 years
since the latest rating was published. A rating this old may not show how the service is today.
49 of 58
rated home care services in Nottingham are rated Good, like this one.
Crossroads Care East Midlands - Nottingham Office: inspection record
Rated Good in January 2020.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
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- – Archangel Home Care No overall rating, 0.1 miles away
- – Kope-Medics Not yet rated, 0.1 miles away
- G Diverse Home Care Ltd Good, 0.1 miles away
- G Ace Care 4 U Limited Good, 0.2 miles away
What inspectors found
From the Care Quality Commission's inspection report published 24 January 2020. Quoted under the Open Government Licence.
The care and support people received was safe. Staff had good knowledge of how to apply the provider's safeguarding protocols. Risks management practices were safe and encouraged people to be as independent as possible. Medicines were managed well and people were protected from the risk of contracting or spreading infection.
Read the rest of CQC's summary
Staff had the skills and experience they required to care for people effectively. They supported people to have consistent support with their health needs. Where required, they supported people to eat and drink well.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Staff were kind and compassionate. They treated people with dignity and respect, and supported them to be involved in decisions about their care. The service promoted people's independence and supported people to develop or maintain relevant skills where possible.
Care plans were comprehensive and provided guidance to staff on how to provide support which met people's individual needs. Staff supported people to maintain relationships that were important to them. They supported people to access social and educational opportunities. The service responded to complaints they received in a timely manner. Staff were supported to fulfil the responsibilities of their role. The registered manager maintained good oversight of the service. The provider had systems in place to monitor the quality of care people received.
Questions to ask the service
- The last rating is 7 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Joshua Hoddy
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Children 0-18 years, Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)5 inspection reports, latest 24 January 2020. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- East Midlands Crossroads-Caring For CarersBrand: Crossroads Together from Carers Trust 4all
- Ownership type
- Organisation
- Companies House number
- 03128681 (opens Companies House)
- Charity number
- 1051649
East Midlands Crossroads-Caring For Carers runs 6 services in England, 2 of them in the East Midlands. 5 are rated Good or Outstanding and 1 is rated Requires improvement or Inadequate.
Other services run by East Midlands Crossroads-Caring For Carers
- G Carers Trust Epping, Havering, Harlow and Redbridge (TuVida) Good. Home care, Redbridge, London
- G Crossroads Care South Central Good. Home care, West Sussex, South East
- G Crossroads Together Greater Manchester Good. Home care, Bury, North West
- G Crossroads Together Midlands Good. Home care, Cheshire East, North West
See all 6 services run by East Midlands Crossroads-Caring For Carers
Getting help from Nottingham City Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Nottingham City Council
- Ask for a care needs assessment
- Phone: 0115 876 3330, Monday to Friday, 9am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: Nottingham City Council
Checked on the council's website, November 2026.
Common questions
- Does Crossroads Care East Midlands - Nottingham Office provide nursing care?
- The Care Quality Commission's register does not list nursing care for Crossroads Care East Midlands - Nottingham Office.
- When was Crossroads Care East Midlands - Nottingham Office last inspected?
- The Care Quality Commission's latest rating for Crossroads Care East Midlands - Nottingham Office was published on 24 January 2020.
- Who runs Crossroads Care East Midlands - Nottingham Office?
- Crossroads Care East Midlands - Nottingham Office is run by East Midlands Crossroads-Caring For Carers. It runs 6 services in England, 2 of them in the East Midlands.
- What is Crossroads Care East Midlands - Nottingham Office's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 24 January 2020.
Contact
- Phone
- 07496 778701
- Address
- 19 Pelham Road, Sherwood, Nottingham, NG5 1AP Map (opens Google Maps)
Compare nearby
- G JRH Support - Head Office Good, 0.1 miles away
- – Archangel Home Care No overall rating, 0.1 miles away
- – Kope-Medics Not yet rated, 0.1 miles away
- G Diverse Home Care Ltd Good, 0.1 miles away
- G Ace Care 4 U Limited Good, 0.2 miles away