Agincare UK Ferndown
- Home care
- Dementia care
- Registered since 2011
- Hampreston, Dorset, South West
Good
Rated on
Rating from the Care Quality Commission.
At a glance
2 ratings
Rated Good at every inspection since 2016.
7 years
since the latest rating was published. A rating this old may not show how the service is today.
56 of 60
rated home care services in Dorset are rated Good, like this one.
Agincare UK Ferndown: inspection record
Rated Good in August 2019.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Abbots Care Limited (East Dorset branch) Good, less than 0.1 miles away
- RI Integrated Case Management Ltd Requires improvement, less than 0.1 miles away
- G Priority Home Care Good, less than 0.1 miles away
- G South West Care Group LTD T/A Goodoaks Homecare East Dorset Good, less than 0.1 miles away
- G iDirect - East Dorset, Hampshire and Wiltshire Good, less than 0.1 miles away
About the service
From the Care Quality Commission's inspection report published 21 August 2019. Quoted under the Open Government Licence.
Agincare UK Ferndown is a domiciliary care agency that provides personal care and support to people in their own homes.
What inspectors found
People were protected from abuse and avoidable harm. People said they felt safe with staff, who had the training and skills they needed to provide care safely and effectively.
Read the rest of CQC's summary
Care plans were detailed and explained how people liked personal care provided and what activities they enjoyed. Risk assessments were in place to ensure people's safety. Staff knew how to recognise and report abuse and were confident any concerns raised would be responded to by their manager.
Medicines were managed and administered safely and recruitment practises continued to be followed. There continued to be a range of checks in place to ensure people and staffs' safety. Staff were well supported through training and supervision.
The manager was readily available to people, relatives and staff. They had an open and honest approach to complaints.
Questions to ask the service
- The last rating is 7 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Sarah Richards
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Children 0-18 years, Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, Physical Disability, Sensory Impairment, Whole Population, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)7 inspection reports, latest 21 August 2019. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Agincare UK LimitedBrand: Agincare
- Ownership type
- Organisation
- Companies House number
- 06099679 (opens Companies House)
Agincare UK Limited runs 31 services in England, 13 of them in the South West. 20 are rated Good or Outstanding, 4 are rated Requires improvement or Inadequate and 7 have no rating yet.
Other services run by Agincare UK Limited
- O Agincare UK Edward Jenner Court Outstanding. Home care, South Gloucestershire
- G Agincare Oxford Good. Home care, Oxfordshire, South East
- G Agincare UK Andover Good. Home care, Hampshire, South East
- G Agincare UK Bridport Good. Home care, Dorset
Getting help from Dorset Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Dorset Council
- Ask for a care needs assessment
- Phone: 01305 221016, Monday to Friday, 8.30am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: Dorset Council
Checked on the council's website, November 2026.
Common questions
- Does Agincare UK Ferndown provide nursing care?
- The Care Quality Commission's register does not list nursing care for Agincare UK Ferndown.
- When was Agincare UK Ferndown last inspected?
- The Care Quality Commission's latest rating for Agincare UK Ferndown was published on 21 August 2019.
- Who runs Agincare UK Ferndown?
- Agincare UK Ferndown is run by Agincare UK Limited. It runs 31 services in England, 13 of them in the South West.
- What is Agincare UK Ferndown's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 21 August 2019.
Contact
- Phone
- 01305 265666
- Address
- Arena Business Centre, 9 Nimrod Way, Ferndown, Wimborne, BH21 7UH Map (opens Google Maps)
Compare nearby
- G Abbots Care Limited (East Dorset branch) Good, less than 0.1 miles away
- RI Integrated Case Management Ltd Requires improvement, less than 0.1 miles away
- G Priority Home Care Good, less than 0.1 miles away
- G South West Care Group LTD T/A Goodoaks Homecare East Dorset Good, less than 0.1 miles away
- G iDirect - East Dorset, Hampshire and Wiltshire Good, less than 0.1 miles away