Thames Homecare- Barnet
Home care, Brent
Good
Rated on
Rating from the Care Quality Commission.
Thames Homecare- Barnet: inspection record
Rated Good in January 2026.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Well-led |
Ratings published by the Care Quality Commission.
Rated Good in January 2026.
The latest rating was published 9 months ago.
How it compares locally
- One of 59 Good home care services in Brent, out of 69 with a rating.
What inspectors found
From the Care Quality Commission's assessment published 27 January 2026 (assessment visit 18 September 2025). Quoted under the Open Government Licence.
The assessment took place between 25 September and 21 October 2025. Thames Homecare Barnetis a domiciliary care service registered to provide personal care to adults of all ages, including individuals living with dementia, mental health conditions, and/or physical disabilities in their own homes. This was the first assessment of the service. At the time of our assessment,131 people were receiving a service.
People were protected and kept safe. Staff understood and managed risks to people’s safety. There were enough staff with the right skills, qualifications and experience. Staff received regular training and supervision to ensure they provided care safely and in line with best practice guidance.
Read the full summary
People's needs were assessed and care delivered in line with them. People received an initial assessment of their needs when they started to use the service. Reviews of people’s care were detailed and looked at all aspects of people's care and support. It was evident people, and their families, were involved in this process. People had access to healthcare professionals and staff followed their guidance.
People were treated with kindness and compassion. Staff protected their privacy and dignity. They treated them as individuals and supported their preferences. People had choice in their care and were encouraged to maintain relationships with family and friends. Staff responded to people in a timely way. The provider supported staff wellbeing.
People were involved in decisions about their care. Staff provided information people could understand. People knew how to give feedback and were confident the provider took it seriously and acted on it. The service was easy to access and worked to eliminate discrimination. People received fair and equal care and treatment.
People received person-centred care from staff who knew them well and understood their needs. People had access to information and a complaints policy which was used appropriately, and concerns were reviewed to improve the service.
Governance systems were in place to monitor the service and to ensure it was operating in line with the provider’s expectations. Staff felt able to raise concerns and felt listened to. The management team worked to improve care and identify learning.
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Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm.
This is the first assessment for this service. This key question has been rated good. This meant people were safe and protected from avoidable harm. -
Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
This is the first assessment for this service. This key question has been rated good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
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Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.
This is the first assessment for this service. This key question has been rated good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
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Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.
This is the first assessment for this service. This key question has been rated good. This meant people’s needs were met through good organisation and delivery.
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Well-led
Good
Well-led – this means we looked for evidence that leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
This is the first assessment for this service. This key question has been rated good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Contact and registration details
| Address | 65 Limesdale Gardens, Edgware, HA8 5HY |
|---|---|
| Neighbourhood | Queensbury, Brent |
| Registered manager | Muna Mohamud |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Thames Homecare Service Ltd |
|---|---|
| Ownership type | Organisation |
| Companies House number | 08973805 (opens Companies House) |
Thames Homecare Service Ltd runs 4 services in London. 3 are rated Good or Outstanding and 1 is rated Requires improvement or Inadequate.
Other services run by Thames Homecare Service Ltd
- G Thames Homecare Service Ltd Home care, EalingGood
- G Thames Homecare Service Ltd - Southwark Home care, SouthwarkGood
- RI Thames Homecare Services Greenwich Branch Home care, GreenwichRequires improvement
Nearest alternatives
- G Pbcare Limited Home care, 0.2 miles awayGood
- G Meera House Nursing Home Care home with nursing, 0.4 miles awayGood
- G Fission Care Ltd Home care, 0.6 miles awayGood
- – Swed-Care Home care, 0.6 miles awayNot yet rated
- – GOS Holistic Services Home care, 0.8 miles awayNot yet rated
Getting help from London Borough of Brent
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Brent
- Ask for a care needs assessment
- Phone: 020 8937 4300, Monday to Friday, 9am to 5pm. Out-of-hours emergencies: 020 8863 5250
- Contact adult social care online
- Support for carers
- Paying for care: London Borough of Brent
Checked on the council's website, November 2026.
Common questions
- Does Thames Homecare- Barnet provide nursing care?
- The Care Quality Commission's register does not list nursing care for Thames Homecare- Barnet.
- When was Thames Homecare- Barnet last inspected?
- The Care Quality Commission's latest rating for Thames Homecare- Barnet was published on 27 January 2026.
- Who runs Thames Homecare- Barnet?
- Thames Homecare- Barnet is run by Thames Homecare Service Ltd. It runs 4 services in London.
- What is Thames Homecare- Barnet's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 27 January 2026.