Thames Homecare Service Ltd
Home care, Ealing
Good
Rated on
Rating from the Care Quality Commission.
Thames Homecare Service Ltd: inspection record
Rated Good in July 2022, up from Requires improvement.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Well-led |
Ratings published by the Care Quality Commission.
Inspected and rated 4 times since 2016. Rated Good in 2016 and 2018, then Requires improvement in 2020, then Good in July 2022.
Its last inspection improved it from Requires improvement to Good. The latest rating was published about 4 years ago.
How it compares locally
- One of 59 Good home care services in Ealing, out of 64 with a rating.
About the service
From the Care Quality Commission's inspection report published 16 July 2022. Quoted under the Open Government Licence.
Thames Homecare Service Ltd is a domiciliary care agency providing personal care and support to people in their own homes. At the time of the inspection the agency was supporting 190 people. Not everyone who used the service received personal care. In this service, the Care Quality Commission can only inspect the service received by people who get support with personal care. This includes help with tasks related to personal hygiene and eating. Where people receive such support, we also consider any wider social care provided.
What inspectors found
People and relatives thought the service was good and spoke positively about their care and the staff who supported them.
There were enough staff to meet people's needs and staff supported people safely with their medicines. There were recruitment processes in place to help make sure only suitable staff were employed.
Read the full summary
The provider assessed and supported people to manage risks to their safety and well-being. There were procedures in place for preventing and controlling the spread of infection. The service worked in partnership with other professionals to meet people's needs and help them to access healthcare services.
There were systems in place to continue to develop the service, monitor the quality of the service and recognise when improvements were required. People and staff were asked to give feedback about the service. Staff said they liked working for the provider and found managers were responsive and supportive.
Questions to ask the service
- The last rating is 4 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Contact and registration details
| Address | 3rd Floor, C P House, 97-107Uxbridge Road, London, W5 5TL |
|---|---|
| Neighbourhood | Ealing town, Ealing |
| Phone | 020 8840 7471 |
| Website | www.thameshomecare.co.uk |
| Registered manager | Mustafa Aden |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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| Inspection reports | 4 inspection reports, latest 16 July 2022 (opens the Care Quality Commission website) The reports are on the Care Quality Commission website. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Thames Homecare Service Ltd |
|---|---|
| Ownership type | Organisation |
| Companies House number | 08973805 (opens Companies House) |
Thames Homecare Service Ltd runs 4 services in London. 3 are rated Good or Outstanding and 1 is rated Requires improvement or Inadequate.
Other services run by Thames Homecare Service Ltd
- G Thames Homecare Service Ltd - Southwark Home care, SouthwarkGood
- G Thames Homecare- Barnet Home care, BrentGood
- RI Thames Homecare Services Greenwich Branch Home care, GreenwichRequires improvement
Nearest alternatives
- G Support for Living Domiciliary Care Agency Home care, less than 0.1 miles awayGood
- – Delicate Hands Care Limited Home care, 0.1 miles awayNot yet rated
- – Kadarcare Service Home care, 0.1 miles awayNot yet rated
- G Addison Care Ltd Home care, 0.1 miles awayGood
- G Lalis Direct Care Ltd Home care, 0.1 miles awayGood
Getting help from London Borough of Ealing
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Ealing
- Ask for a care needs assessment
- Phone: 020 8825 8000
- Contact adult social care online
- Support for carers
- Paying for care: London Borough of Ealing
Checked on the council's website, November 2026.
Common questions
- Does Thames Homecare Service Ltd provide nursing care?
- The Care Quality Commission's register does not list nursing care for Thames Homecare Service Ltd.
- When was Thames Homecare Service Ltd last inspected?
- The Care Quality Commission's latest rating for Thames Homecare Service Ltd was published on 16 July 2022.
- Who runs Thames Homecare Service Ltd?
- Thames Homecare Service Ltd is run by Thames Homecare Service Ltd. It runs 4 services in London.
- What is Thames Homecare Service Ltd's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 16 July 2022.