Belmont Homecare Services
- Home care
- Dementia care
- Registered since 2022
- Worcestershire, West Midlands
Good
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
4 years
since the latest rating was published. A rating this old may not show how the service is today.
70 of 83
rated home care services in Worcestershire are rated Good, like this one.
Belmont Homecare Services: inspection record
Rated Good in February 2023.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- O Old Friends Care Limited Outstanding, 0.2 miles away
- G Rainbow Care Solutions (Redditch) Good, 1.1 miles away
- G Excalibur Serviced Offices Good, 1.8 miles away
- G Home Instead Redditch and Bromsgrove Good, 1.8 miles away
- G Supreme Home Care Redditch and Bromsgrove Good, 2.2 miles away
About the service
From the Care Quality Commission's inspection report published 11 February 2023. Quoted under the Open Government Licence.
Belmont Homecare Services is a domiciliary care agency providing personal care to older people, people living with dementia, mental ill health or physical disabilities. At the time of our inspection there were 9 people receiving personal care from the service. Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided.
What inspectors found
The provider had not always ensured people's risk assessments contained enough detail or that protocols were in place for the safe administration of creams. There had been a lack of oversight of the recruitment process which meant some references had not been requested in some instances. However, people were supported by staff who were skilled, trained and well supported which had reduced the level of risk to people receiving care.
Read the rest of CQC's summary
People received effective care from staff who had received a detailed induction. Senior staff ensured staff were confident in providing support through training, observation and regular spot checks of their practice.
People and their relatives were overwhelmingly positive about the care provided. They liked that they saw the same staff on a regular basis for continuity and that care calls were on time and not rushed. They said the care provided was personalised to their needs.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Staff were responsive to the needs of each individual. They used a range of skills to aid communication and considered people's religious and cultural needs. Complaints and concerns were managed well and responded to in a timely way.
Staff spoke highly of the support they received which helped them to do their jobs well. They felt the culture of the service was positive and everyone was working to provide good care.
Questions to ask the service
- The last rating is 4 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Samantha Anderson
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Mental Health, Older People, Physical Disability
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 11 February 2023. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Ownership type
- Organisation
- Companies House number
- 12153077 (opens Companies House)
Getting help from Worcestershire County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Worcestershire County Council
- Ask for a care needs assessment
- Phone: 01905 768053, Monday to Thursday 9am to 5pm, Friday 9am to 4.30pm
- Contact adult social care online
- Support for carers
- Paying for care: Worcestershire County Council
Checked on the council's website, November 2026.
Common questions
- Does Belmont Homecare Services provide nursing care?
- The Care Quality Commission's register does not list nursing care for Belmont Homecare Services.
- When was Belmont Homecare Services last inspected?
- The Care Quality Commission's latest rating for Belmont Homecare Services was published on 11 February 2023.
- Who runs Belmont Homecare Services?
- Belmont Homecare Services is run by Belmont Homecare Services Limited.
- What is Belmont Homecare Services's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 11 February 2023.
Contact
- Phone
- 0121 295 8905
- Address
- Suite 3, Croft House, Black Soils Road, Redditch, B98 9HN Map (opens Google Maps)
Compare nearby
- O Old Friends Care Limited Outstanding, 0.2 miles away
- G Rainbow Care Solutions (Redditch) Good, 1.1 miles away
- G Excalibur Serviced Offices Good, 1.8 miles away
- G Home Instead Redditch and Bromsgrove Good, 1.8 miles away
- G Supreme Home Care Redditch and Bromsgrove Good, 2.2 miles away