Rated Care Homes

Comforting Hands Ltd

G

Good

Rated on

Rating from the Care Quality Commission.

At a glance

  • 1 rating

    Only one rating on record, so there is no trend to show yet.

  • 21 months

    since the latest rating was published.

  • 33 of 39

    rated home care services in East Riding of Yorkshire are rated Good, like this one.

Comforting Hands Ltd: inspection record

Home care, East Riding of Yorkshire

Rated Good in January 2025.

Comforting Hands Ltd: inspection record: inspection ratings by year, 2015 to 2026
201520162017201820192020202120222023202420252026
Overall
Safe
Effective
Caring
Responsive
Well-led

Ratings published by the Care Quality Commission.

What inspectors found

From the Care Quality Commission's assessment published 28 January 2025 (assessment visit 18 December 2024). Quoted under the Open Government Licence.

Date of Assessment: 14 Jan to 15 Jan 2025. This service is a domiciliary care agency. It provides personal care to people living in their own homes. They support adults of all ages, specialising at present in supporting people who need palliative care. At the time of the inspection, 4 people were receiving support with personal care. This was the first inspection for this service. The service had embedded a good learning culture. People were protected and kept safe. There were enough staff to support people safely and provide flexible and person-centred care. Care plans and risk assessments were tailored to the individual. People were treated with kindness and compassion. Staff were sensitive to people’s circumstances and worked closely with relatives to deliver a holistic approach to care. Staff felt very well supported and managers encouraged their development. Staff spoken with described the various ways in which managers supported them both personally and professionally. Managers and staff worked closely together and had a shared culture based on openness and honesty.

  • Safe Good
  • Effective Good
  • Caring Good
  • Responsive Good
  • Well-led Good
Read the rest of CQC's summary
  1. Safe

    Good

    Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. This is the first assessment for this service. This key question has been rated good. This meant people were safe and protected from avoidable harm.

  2. Effective

    Good

    Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence. This is the first assessment for this service. This key question has been rated good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.

  3. Caring

    Good

    Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect. This is the first assessment for this service. This key question has been rated good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.

  4. Responsive

    Good

    Responsive – this means we looked for evidence that the provider met people’s needs. This is the first assessment for this service. This key question has been rated good. This meant people’s needs were met through good organisation and delivery.

  5. Well-led

    Good

    Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture. This is the first assessment for this service. This key question has been rated good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.

Questions to ask the service

  1. Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
  2. Ask how visit times are agreed and who covers when your usual carer is away.

Registration details

Registered with the CQC since
What it provides
Domiciliary care service
Who it supports
Dementia, Older People, Physical Disability, Sensory Impairment, Younger Adults

Inspection report

Read the full inspection report (opens the Care Quality Commission website)

The rating is the Care Quality Commission's. We show it as published and do not change it.

Who runs it

Ownership type
Organisation
Companies House number
12680318 (opens Companies House)

Getting help from East Riding of Yorkshire Council

The council can assess what care someone needs and tell them what help with the cost they may get.

Checked on the council's website, November 2026.

Common questions

Does Comforting Hands Ltd provide nursing care?
The Care Quality Commission's register does not list nursing care for Comforting Hands Ltd.
When was Comforting Hands Ltd last inspected?
The Care Quality Commission's latest rating for Comforting Hands Ltd was published on 28 January 2025.
Who runs Comforting Hands Ltd?
Comforting Hands Ltd is run by Comforting Hands Ltd.
What is Comforting Hands Ltd's CQC rating?
Its overall rating from the Care Quality Commission is Good, published on 28 January 2025.