Lily Caring Angels Limited
- Home care
- Dementia care
- Registered since 2015
- Somerset, South West
Good
Rated on
Rating from the Care Quality Commission.
At a glance
2 ratings
Rated Good at every inspection since 2017.
7 years
since the latest rating was published. A rating this old may not show how the service is today.
67 of 79
rated home care services in Somerset are rated Good, like this one.
Lily Caring Angels Limited: inspection record
Rated Good in November 2019.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- RI N-Able Care Requires improvement, 5.4 miles away
- G Courtesy Care Ltd Good, 6.3 miles away
- G Hummingbird Care Home LLP Good, 7.1 miles away
- G Libertas Care Limited - 3 The Barley Yard Good, 7.5 miles away
- G Care South Home Care Services Somerset Good, 7.6 miles away
About the service
From the Care Quality Commission's inspection report published 5 November 2019. Quoted under the Open Government Licence.
Lily Caring Angels Limited provided personal care to people living in their own homes in the Chard area. At the time of the inspection the agency was providing personal care for four people and employed two members of staff. The registered manager and a director in the company carried out most of the care.
What inspectors found
People, relatives and professionals praised staff and said they were very caring and compassionate. Staff knew each person as an individual, and what mattered to them and treated people with the utmost dignity and respect. They were excellent at promoting each person's dignity, wellbeing and independence and improving their quality of life. For example, helping people with housework and shopping in their own time.
Read the rest of CQC's summary
People said they felt safe and well cared for and that the service was reliable. Staff had received safeguarding training and knew about the different types of abuse, and ways to protect people.
People received consistent support from well-trained care staff who knew them well. People praised the quality of service they received and told us they would recommend it to other people who required this type of support.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice. Staff made sure people's legal rights were respected.
People's care was personalised to their wishes and preferences and took account of their personal circumstances, interests and hobbies. People were consulted and involved in decisions about their care. Complaints and incidents were opportunities to learn and improve.
The agency was well led by the registered manager and a director who worked alongside staff in day to day practice. They sought feedback from people and continually improved the care provided. The provider worked with other professionals and organisations to promote people's health and independence.
Questions to ask the service
- The last rating is 7 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Afra Tobaiwa
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)2 inspection reports, latest 5 November 2019. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Lily Caring Angels Limited
- Ownership type
- Organisation
- Companies House number
- 08795336 (opens Companies House)
Getting help from Somerset Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Somerset Council
- Ask for a care needs assessment
- Phone: 0300 123 2224, Monday to Friday, 8.30am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: Somerset Council
Checked on the council's website, November 2026.
Common questions
- Does Lily Caring Angels Limited provide nursing care?
- The Care Quality Commission's register does not list nursing care for Lily Caring Angels Limited.
- When was Lily Caring Angels Limited last inspected?
- The Care Quality Commission's latest rating for Lily Caring Angels Limited was published on 5 November 2019.
- Who runs Lily Caring Angels Limited?
- Lily Caring Angels Limited is run by Lily Caring Angels Limited.
- What is Lily Caring Angels Limited's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 5 November 2019.
Contact
- Phone
- 01460 929090
- Address
- 3 Holyrood Street, Chard, TA20 2AH Map (opens Google Maps)
Compare nearby
- RI N-Able Care Requires improvement, 5.4 miles away
- G Courtesy Care Ltd Good, 6.3 miles away
- G Hummingbird Care Home LLP Good, 7.1 miles away
- G Libertas Care Limited - 3 The Barley Yard Good, 7.5 miles away
- G Care South Home Care Services Somerset Good, 7.6 miles away