Rated Care Homes

MoreLoved Care Ltd

G

Good

Rated on

Rating from the Care Quality Commission.

At a glance

  • 2 ratings

    Its last inspection improved it from Requires improvement to Good.

  • 3 years

    since the latest rating was published.

  • 49 of 58

    rated home care services in Nottingham are rated Good, like this one.

MoreLoved Care Ltd: inspection record

Home care, Nottingham

Rated Good in December 2023, up from Requires improvement.

MoreLoved Care Ltd: inspection record: inspection ratings by year, 2015 to 2026
201520162017201820192020202120222023202420252026
Overall
Safe
Effective
Caring
Responsive
Well-led

Ratings published by the Care Quality Commission.

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  1. G
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  2. –
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  3. –
    Trevikam Healthcare Office Not yet rated, 0.2 miles away
  4. G
  5. G
    KCL Care Limited Good, 0.3 miles away

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About the service

From the Care Quality Commission's inspection report published 23 December 2023. Quoted under the Open Government Licence.

MoreLoved Care Ltd is a home care service providing personal care to people within their own homes. At the time of our inspection there were 8 people using the service. Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided.

What inspectors found

People now received safe, effective, caring, and responsive care and support. There had been significant improvements since the last inspection in key areas such as, assessment of and acting on risk, recruitment of suitable staff, ensuring people received person-centred care and support, and management and governance.

Read the rest of CQC's summary

Improved governance procedures were in place that ensured there was continuous assessment of the risks that could affect people and staff. People felt able to raise concerns and that they would be acted on. Staff felt valued and enjoyed the role. People and relatives would recommend this service to others.

People felt safe with staff. Their needs were assessed and risks addressed. Staff were recruited safely. People received the support they needed with medicines. Infection control measures were in place to reduce the risk to people. Accidents and incidents were appropriately investigated and acted on.

People received care from suitably skilled and experienced staff. They were supported to access other health and social care professionals where needed. People received support with maintaining a balanced diet.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

People felt staff were kind, caring and respectful. People were treated with dignity and respect and their independence was encouraged. People felt their views mattered. They were supported to achieve positive outcomes and to lead meaningful lives. Complaints were handled appropriately.

Questions to ask the service

  1. Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
  2. Ask how visit times are agreed and who covers when your usual carer is away.

Registration details

Registered manager
Sharon Mvundura
Registered with the CQC since
What it provides
Domiciliary care service
Who it supports
Children 0-18 years, Dementia, Mental Health, Older People, Physical Disability, Younger Adults

Inspection report

Read the full inspection report (opens the Care Quality Commission website)

2 inspection reports, latest 23 December 2023. The reports are on the Care Quality Commission website.

The rating is the Care Quality Commission's. We show it as published and do not change it.

Who runs it

Ownership type
Organisation
Companies House number
12932401 (opens Companies House)

Getting help from Nottingham City Council

The council can assess what care someone needs and tell them what help with the cost they may get.

Checked on the council's website, November 2026.

Common questions

Does MoreLoved Care Ltd provide nursing care?
The Care Quality Commission's register does not list nursing care for MoreLoved Care Ltd.
When was MoreLoved Care Ltd last inspected?
The Care Quality Commission's latest rating for MoreLoved Care Ltd was published on 23 December 2023.
Who runs MoreLoved Care Ltd?
MoreLoved Care Ltd is run by MoreLoved Care Ltd.
What is MoreLoved Care Ltd's CQC rating?
Its overall rating from the Care Quality Commission is Good, published on 23 December 2023.

Contact

Address
Sovereign House, 184 Nottingham Road, Nottingham, NG7 7BA Map (opens Google Maps)
Read the full inspection report (opens the Care Quality Commission website)

Compare nearby

  1. G
    Betna Agencies Ltd Good, less than 0.1 miles away
  2. –
    Reconnect Care Agency Nottingham No overall rating, less than 0.1 miles away
  3. –
    Trevikam Healthcare Office Not yet rated, 0.2 miles away
  4. G
  5. G
    KCL Care Limited Good, 0.3 miles away

See all home care services in Nottingham

See all home care services in Sherwood