Alina Homecare- Epping and Loughton
- Home care
- Dementia care
- Registered since 2022
- Loughton, Essex, East of England
Good
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
23 months
since the latest rating was published.
258 of 298
rated home care services in Essex are rated Good, like this one.
Alina Homecare- Epping and Loughton: inspection record
Rated Good in November 2024.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- RI Gateway Care Services Requires improvement, 0.4 miles away
- – Home Care Providers Limited Not yet rated, 0.4 miles away
- – Care Package Plus Limited Not yet rated, 0.4 miles away
- G Helping Hands Chigwell Good, 0.4 miles away
- O Gemstone Care Ltd Outstanding, 0.8 miles away
What inspectors found
From the Care Quality Commission's assessment published 29 November 2024 (assessment visit 30 October 2024). Quoted under the Open Government Licence.
Date of Assessment: 7 to 11 November 2024. This service is a care at home agency providing support to adults of all ages. CQC only inspects where people are receiving the regulated activity of personal care. This is help with tasks related to personal hygiene and eating. Where they do, we consider any wider social care provided. At the time of this assessment 8 people were receiving personal care support.
- Safe Good
- Effective Good
- Caring Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
The service had a good learning culture and people could raise concerns easily. People were protected and kept safe. Staff understood and managed risks. There were enough staff with the right skills and experience. People’s medicines were managed safely.
People were involved in assessments of their needs. Staff worked well with other agencies involved in people’s care. Staff made sure people understood their care and treatment to enable them to give informed consent.
People were treated with kindness and compassion. Staff protected their privacy and dignity. They treated them as individuals and supported their preferences. The service supported staff wellbeing.
People were involved in planning and making decisions about their care. The service provided information in formats people could understand. People received fair and equal care and treatment.
Leaders and staff had a shared vision and culture based on listening, learning and trust. Leaders were knowledgeable and supportive. Staff were able to give feedback and were treated equally, free from bullying or harassment. There was a culture of continuous learning and improvement to ensure people received good quality care.
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Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm.
This is the first inspection for this service. This key question has been rated good. This meant people were safe and protected from avoidable harm.
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Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
This is the first inspection for this service. This key question has been rated good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
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Caring
Good
Caring – this means we looked for evidence that the service involved people and treated them with compassion, kindness, dignity and respect.
This is the first inspection for this service. This key question has been rated good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
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Responsive
Good
Responsive – this means we looked for evidence that the service met people’s needs.
This is the first inspection for this service. This key question has been rated good. This meant people’s needs were met through good organisation and delivery.
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Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
This is the first inspection for this service. This key question has been rated good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Older People, Physical Disability, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Alina Homecare Services LimitedBrand: Alina Homecare
- Ownership type
- Organisation
- Companies House number
- 11714388 (opens Companies House)
Alina Homecare Services Limited runs 35 services in England, 9 of them in the East of England. 16 are rated Good or Outstanding and 19 have no rating yet.
Other services run by Alina Homecare Services Limited
- G Alina Homecare - Andover Good. Home care, Hampshire, South East
- G Alina Homecare - Brentwood Good. Home care, Essex
- G Alina Homecare - Bristol South Good. Home care, South Gloucestershire, South West
- G Alina Homecare - Cambridge Good. Home care, Cambridgeshire
Getting help from Essex County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Essex County Council
- Ask for a care needs assessment
- Phone: 0345 603 7630, Monday to Thursday 8.45am to 5pm, Friday 8.45am to 4.30pm
- Contact adult social care online
- Support for carers
- Paying for care: Essex County Council
Checked on the council's website, November 2026.
Common questions
- Does Alina Homecare- Epping and Loughton provide nursing care?
- The Care Quality Commission's register does not list nursing care for Alina Homecare- Epping and Loughton.
- When was Alina Homecare- Epping and Loughton last inspected?
- The Care Quality Commission's latest rating for Alina Homecare- Epping and Loughton was published on 29 November 2024.
- Who runs Alina Homecare- Epping and Loughton?
- Alina Homecare- Epping and Loughton is run by Alina Homecare Services Limited. It runs 35 services in England, 9 of them in the East of England.
- What is Alina Homecare- Epping and Loughton's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 29 November 2024.
Contact
- Phone
- 020 3096 3222
- Address
- Unit 204, First Floor, Grangewood House, Oakwood Hill Industrial Estate, Oakwood Hill, Loughton, IG10 3TZ Map (opens Google Maps)
Compare nearby
- RI Gateway Care Services Requires improvement, 0.4 miles away
- – Home Care Providers Limited Not yet rated, 0.4 miles away
- – Care Package Plus Limited Not yet rated, 0.4 miles away
- G Helping Hands Chigwell Good, 0.4 miles away
- O Gemstone Care Ltd Outstanding, 0.8 miles away