Unison Home Care Limited
Home care, Hammersmith and Fulham
Good
Rated on
Rating from the Care Quality Commission.
Unison Home Care Limited: inspection record
Rated Good in January 2026.
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Ratings published by the Care Quality Commission.
Rated Good in January 2026.
The latest rating was published 9 months ago.
How it compares locally
- One of 22 Good home care services in Hammersmith and Fulham, out of 24 with a rating.
What inspectors found
From the Care Quality Commission's assessment published 5 January 2026 (assessment visit 27 October 2025). Quoted under the Open Government Licence.
Date of assessment 3 November 2025.
Unison Home Care Limited provides personal care to people in their own homes. This was the 1st inspection since being registered on 2 February 2023.
Read the full summary
There were 3 people using the service when we carried out the assessment, all of which were receiving personal care.
During the assessment we contacted people or their relatives, and care staff to gather their feedback regarding how people’s personal care needs were being met.
We looked at 33 quality statements and found that the care, and support people received was safe, and supplied by well-trained, competent, and professional staff. The provider recruited staff appropriately, and people were supported to take acceptable risks in a proactive and encouraging, way that enhanced their quality of life. This meant people’s social isolation was reduced. People received support from staff who worked well as a team, and provided joined up, integrated care. This included involving external healthcare professionals. The provider enhanced people’s independence by adopting a holistic approach to care which gave them a better choice regarding how it was delivered. This included the service they received, and control over when they received it. The provider recorded people’s consent to care, and treatment in their care plans, and people were encouraged, and supported to maintain healthy diets. The provider monitored the support provided to enhance and drive improved experiences, and outcomes for people. The service was well led, had good governance, and effective monitoring systems.
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Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm.
This is the first assessment for this newly registered service. This key question has been rated Good. This meant people were safe and protected from avoidable harm.
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Effective
Good
Effective – this means we looked for evidence that people’s care, treatment, and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
This is the first assessment for this newly registered service. This key question has been rated Good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
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Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity, and respect.
This is the first assessment for this newly registered service. This key question has been rated Good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
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Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.
This is the first assessment for this newly registered service. This key question has been rated Good. This meant people’s needs were met through good organisation and delivery.
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Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
This is the first assessment for this newly registered service. This key question has been rated Good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Contact and registration details
| Address | 5a Uxbridge Road, London, W12 8LJ |
|---|---|
| Neighbourhood | Shepherd's Bush, Hammersmith and Fulham |
| Registered manager | Deeqa Abdi |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Unison Home Care Limited |
|---|---|
| Ownership type | Organisation |
| Companies House number | 13962166 (opens Companies House) |
Nearest alternatives
- G BYS Care & Training Services Ltd Home care, 0.3 miles awayGood
- G Helping Hands Kensington & Chelsea Home care, 0.6 miles awayGood
- – Octavia Housing – Miranda House Home care, 0.7 miles awayNot yet rated
- G MiHomecare Hammersmith and Fulham Home care, 0.7 miles awayGood
- G Sage Care Fulham Home care, 0.7 miles awayGood
Getting help from London Borough of Hammersmith & Fulham
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Hammersmith & Fulham
- Ask for a care needs assessment
- Phone: 0800 145 6095 (freephone), Monday to Friday, 8.45am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: London Borough of Hammersmith & Fulham
Checked on the council's website, November 2026.
Common questions
- Does Unison Home Care Limited provide nursing care?
- The Care Quality Commission's register does not list nursing care for Unison Home Care Limited.
- When was Unison Home Care Limited last inspected?
- The Care Quality Commission's latest rating for Unison Home Care Limited was published on 5 January 2026.
- Who runs Unison Home Care Limited?
- Unison Home Care Limited is run by Unison Home Care Limited.
- What is Unison Home Care Limited's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 5 January 2026.