P & N Healthcare Services Ltd - Gloucester
- Home care
- Dementia care
- Registered since 2023
- Gloucester, Gloucestershire, South West
Good
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
7 months
since the latest rating was published.
90 of 114
rated home care services in Gloucestershire are rated Good, like this one.
P & N Healthcare Services Ltd - Gloucester: inspection record
Rated Good in April 2026.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- – Extra Care Staffing Solutions - Main Office Not yet rated, less than 0.1 miles away
- – Medicare Support & Housing Ltd Not yet rated, less than 0.1 miles away
- G Multilink Management Care Ltd Good, less than 0.1 miles away
- RI Transforming Minds - Main Office Requires improvement, less than 0.1 miles away
- – Bosun Care Limited No overall rating, 0.1 miles away
What inspectors found
From the Care Quality Commission's assessment published 1 April 2026 (assessment visit 17 February 2026). Quoted under the Open Government Licence.
This assessment took place between 17 February to 27 February 2026, with an onsite visit to the registered location on 18 February 2026. PN Healthcare Services Ltd is a homecare service providing the regulated activities of personal care to people living in their own homes. CQC only inspects the service being received by people provided with 'personal care’; such as help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided.
- Safe Good
- Effective Good
- Caring Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
This is the first assessment for this newly registered service. Therefore, we assessed all quality statements across the safe, effective, caring, responsive and well-led key questions under the provider’s new registered location. As a result of our assessment, we rated the service good.
People were protected from harm and abuse. People and their relatives told us staff were kind and respectful and raised no concerns about the quality of their care. The registered manager was passionate about ensuring people’s care was focused on their needs and wishes and to support people to reach their potential.
Staff’s approach ensured people received person-centred care based on their choices and preferences. The service was responsive to people’s needs, worked well with people to encourage independence, and supported people to access different healthcare services as needed.
Staff were trained, supported and had been safely recruited.
People’s care and risk management plans provided staff with the information they needed to support people safely and effectively.
The provider valued feedback and worked continuously to improve the service and ensure good outcomes for people. Systems were in place to monitor the quality of care being provided.
The provider was responsive to our feedback and had put into place an action plan around monitoring of staff’s care records and implementing staff training to ensure all staff received training in how to interact appropriately with people with a learning disability and autistic people, at a level appropriate to their role.
-
Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm.
This is the first assessment for this newly registered service. This key question has been rated good. This meant people were safe and protected from avoidable harm.
-
Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
This is the first assessment for this newly registered service. This key question has been rated good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
-
Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.
This is the first assessment for this newly registered service. This key question has been rated good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
-
Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.
This is the first assessment for this newly registered service. This key question has been rated good. This meant people’s needs were met through good organisation and delivery.
-
Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
This is the first assessment for this newly registered service. This key question has been rated good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Promise Lunga
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Older People, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- P & N Healthcare Services Ltd
- Ownership type
- Organisation
- Companies House number
- 10687987 (opens Companies House)
Getting help from Gloucestershire County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Gloucestershire County Council
- Ask for a care needs assessment
- Phone: 01452 426 868, Monday to Friday, 8am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: Gloucestershire County Council
Checked on the council's website, November 2026.
Common questions
- Does P & N Healthcare Services Ltd - Gloucester provide nursing care?
- The Care Quality Commission's register does not list nursing care for P & N Healthcare Services Ltd - Gloucester.
- When was P & N Healthcare Services Ltd - Gloucester last inspected?
- The Care Quality Commission's latest rating for P & N Healthcare Services Ltd - Gloucester was published on 1 April 2026.
- Who runs P & N Healthcare Services Ltd - Gloucester?
- P & N Healthcare Services Ltd - Gloucester is run by P & N Healthcare Services Ltd.
- What is P & N Healthcare Services Ltd - Gloucester's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 1 April 2026.
Contact
- Phone
- 07507 793341
- Address
- Southgate House, Southgate Street, Gloucester, GL1 1UB Map (opens Google Maps)
Compare nearby
- – Extra Care Staffing Solutions - Main Office Not yet rated, less than 0.1 miles away
- – Medicare Support & Housing Ltd Not yet rated, less than 0.1 miles away
- G Multilink Management Care Ltd Good, less than 0.1 miles away
- RI Transforming Minds - Main Office Requires improvement, less than 0.1 miles away
- – Bosun Care Limited No overall rating, 0.1 miles away