George Davis Lodge

George Davis Lodge is registered to provide personal care and support to people living in specialist 'extra care' housing in London Borough of Redbridge. Not everyone who lived in the housing received personal care from the service. CQC does not regulate premises used for extra care housing; this inspection looked at people's personal care and support service. People using the service lived in their own flats within a gated community where there were 44 properties. The service was providing personal care to 18 people at the time of the inspection.

At our last inspection we had found concerns with medicines management. At this inspection we found medicines were managed safely as improvements had been made with the registered manager following an action plan created at the last inspection. Similarly, improvement had been made to staff completion of training, management supervision of staff and quality assurance processes, both of which we had concerns about at the last inspection.

Staff had received training to safeguard people from potential abuse and the service contacted social workers when concerns arose. Risks to people were recorded and mitigated as much as possible. Staff recruitment processes were robust, and people and relatives were content with staffing levels. Staff had received training in infection prevention and control and incidents and accidents were recorded so lessons were learned.