Community Reablement Team
- Home care
- Dementia care
- Registered since 2011
- Whitley, Reading, South East
Good
Rated on
Rating from the Care Quality Commission.
At a glance
3 ratings
Rated Good at every inspection since 2015.
7 years
since the latest rating was published. A rating this old may not show how the service is today.
21 of 29
rated home care services in Reading are rated Good, like this one.
Community Reablement Team: inspection record
Rated Good in February 2020.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- – Chiron Care (UK) Limited No overall rating, 0.7 miles away
- – Wecare Healthcare Providers Ltd Not yet rated, 1 mile away
- – Total Health Support and Training Services Limited No overall rating, 1.2 miles away
- G Beckland Care Limited Good, 1.3 miles away
- RI Brisegene Care Ltd Requires improvement, 1.3 miles away
About the service
From the Care Quality Commission's inspection report published 7 February 2020. Quoted under the Open Government Licence.
The Community Reablement Team (CRT) is part of the Intermediate Care Service which is delivered in partnership by Reading Borough Council and Berkshire Healthcare Foundation Trust. CRT provides a short- term flexible service for up to six weeks, for people who have been assessed as being able to benefit from a reablement programme. The service is delivered in people's own home or at the intermediate residential care centre. The service was supporting 98 people at the time of this inspection.
Read the rest of CQC's summary
Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided.
What inspectors found
People we spoke with told us they felt safe using the service. People were cared for by staff who knew how to keep them safe and protect them from avoidable harm. There were enough staff available to meet people's needs. People were supported to take their medicines independently where able. Incidents and accidents were reported, investigated and actions taken to prevent recurrence.
Read the rest of CQC's summary
People's needs were assessed, and care plans were in place. People were cared for by staff who had been trained to carry out their roles and who were knowledgeable about the support people needed. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
People told us they were cared for by kind and compassionate staff. People told us staff respected their privacy and dignity.
Staff were knowledgeable about people's support needs as well as people's preferences for how they were cared for. People's feedback was sought. Complaints were reported, investigated and resolved appropriately.
Systems were in place to monitor the quality of care provided and continuously improve the service. Staff spoke highly of the provider and said it was a good place to work. The service worked closely with other health and social care teams.
Questions to ask the service
- The last rating is 7 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Lorraine Woolford
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, People who misuse drugs and alcohol, People with an eating disorder, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)5 inspection reports, latest 7 February 2020. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Reading Borough Council
- Ownership type
- Organisation
Reading Borough Council runs 3 services, all in the South East. 3 are rated Good or Outstanding.
Other services run by Reading Borough Council
- G 188 Whitley Wood Lane Respite Care Good. Care home, Reading
- G Charles Clore Court Extra Care Sheltered Housing Good. Home care, Reading
Getting help from Reading Borough Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Reading Borough Council
- Ask for a care needs assessment
- Phone: 0118 937 3747
- Contact adult social care online
- Support for carers
- Paying for care: Reading Borough Council
Checked on the council's website, November 2026.
Common questions
- Does Community Reablement Team provide nursing care?
- The Care Quality Commission's register does not list nursing care for Community Reablement Team.
- When was Community Reablement Team last inspected?
- The Care Quality Commission's latest rating for Community Reablement Team was published on 7 February 2020.
- Who runs Community Reablement Team?
- Community Reablement Team is run by Reading Borough Council. It runs 3 services, all in the South East.
- What is Community Reablement Team's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 7 February 2020.
Contact
- Phone
- 0118 937 3745
- Address
- 188 Whitley Wood Lane, Reading, RG2 8PR Map (opens Google Maps)
Compare nearby
- – Chiron Care (UK) Limited No overall rating, 0.7 miles away
- – Wecare Healthcare Providers Ltd Not yet rated, 1 mile away
- – Total Health Support and Training Services Limited No overall rating, 1.2 miles away
- G Beckland Care Limited Good, 1.3 miles away
- RI Brisegene Care Ltd Requires improvement, 1.3 miles away