Surrey SCP
- Home care
- Registered since 2014
- Surrey, South East
Good
Rated on
Rating from the Care Quality Commission.
At a glance
3 ratings
Rated Good at every inspection since 2017.
1 month
since the latest rating was published.
177 of 209
rated home care services in Surrey are rated Good, like this one.
Surrey SCP: inspection record
Rated Good in September 2026.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G SeeAbility Surrey South Support Service Good, 1.2 miles away
- – Community SouthEast Not yet rated, 1.4 miles away
- – Alternative Smart Solutions LTD No overall rating, 1.5 miles away
- G Primrose Healthcare Services Limited Good, 1.5 miles away
- O Home Instead Senior Care Reigate & Tandridge Outstanding, 1.8 miles away
What inspectors found
From the Care Quality Commission's assessment published 9 September 2026 (assessment visit 28 July 2026). Quoted under the Open Government Licence.
Date of assessment: 24 to 26 August 2026.
Surrey SCP is a domiciliary care service providing a regulated activity of personal care. The service was providing care and support to people in their own homes. Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided. At the time of the inspection the service was supporting 59 people who were receiving personal care.
- Safe Good
- Effective Good
- Caring Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
The provider had a system in place to seek people’s views and preferences. The provider used this information to inform the planning and delivery of people’s care. People had care plans and risk assessments in place and care provision was person centred. Governance systems were in place to ensure oversight of the service. Incidents and accidents were monitored effectively; lessons were learned and policies and procedures supported staff to raise any concerns.Staff received training and supervision. People’s medicines were managed safely. Staff had regular supervision meetings and were complimentary about the management team.Staff told us they were happy in their roles. A staff member said, “We try to give people opportunities to go out, socialise, make choices and do things they enjoy. Personally, I find it rewarding when I see someone become more confident or achieve something that they previously struggled with.”
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Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm.
At our last assessment we rated this key question good. At this assessment the rating has remained good.This meant people were safe and protected from avoidable harm.
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Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
At our last assessment we rated this key question good. At this assessment the rating has remained good.
This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
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Caring
Good
Caring – this means we looked for evidence that the service involved people and treated them with compassion, kindness, dignity and respect.
At our last assessment we rated this key question good. At this assessment the rating has remained good.
This meant people were supported and treated with dignity and respect; and involved as partners in their care.
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Responsive
Good
Responsive – this means we looked for evidence that the service met people’s needs.
At our last assessment we rated this key question good. At this assessment the rating has remained good.
This meant people’s needs were met through good organisation and delivery.
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Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
At our last assessment we rated this key question good. At this assessment the rating has remained good.
This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Christine McArthur
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Whole Population
Inspection report
Read the full inspection report (opens the Care Quality Commission website)2 inspection reports, latest 28 February 2020. Latest assessment published 9 September 2026; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Kent Social Care Professionals LimitedBrand: City and County Healthcare Group
- Ownership type
- Organisation
- Companies House number
- 05924039 (opens Companies House)
Kent Social Care Professionals Limited runs 4 services in England, 3 of them in the South East. 2 are rated Good or Outstanding, 1 is rated Requires improvement or Inadequate and 1 has no rating yet.
Other services run by Kent Social Care Professionals Limited
- G Kent SCP (Bowles Lodge) Good. Home care, Kent
- RI Kent Social Care Professionals Domiciliary Service Requires improvement. Home care, Kent
- – SCP Complex Care Not yet rated. Home care, Lewisham, London
Getting help from Surrey County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Surrey County Council
- Ask for a care needs assessment
- Phone: 0300 200 1005, Monday to Friday, 9am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: Surrey County Council
Checked on the council's website, November 2026.
Common questions
- Does Surrey SCP provide nursing care?
- The Care Quality Commission's register does not list nursing care for Surrey SCP.
- When was Surrey SCP last inspected?
- The Care Quality Commission's latest rating for Surrey SCP was published on 9 September 2026.
- Who runs Surrey SCP?
- Surrey SCP is run by Kent Social Care Professionals Limited. It runs 4 services in England, 3 of them in the South East.
- What is Surrey SCP's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 9 September 2026.
Contact
- Phone
- 01737 821402
- Address
- Office 3, Aero 16, Redhill Aerodrome, Kings Mill Lane, Redhill, RH1 5YP Map (opens Google Maps)
Compare nearby
- G SeeAbility Surrey South Support Service Good, 1.2 miles away
- – Community SouthEast Not yet rated, 1.4 miles away
- – Alternative Smart Solutions LTD No overall rating, 1.5 miles away
- G Primrose Healthcare Services Limited Good, 1.5 miles away
- O Home Instead Senior Care Reigate & Tandridge Outstanding, 1.8 miles away