Wildflower Home Care Ltd
- Home care
- Dementia care
- Registered since 2024
- Godalming, Surrey, South East
Good
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
6 months
since the latest rating was published.
177 of 209
rated home care services in Surrey are rated Good, like this one.
Wildflower Home Care Ltd: inspection record
Rated Good in April 2026.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Helping Hands Godalming Good, 0.2 miles away
- G Carers at Home Limited Good, 0.2 miles away
- O Radfield Home Care Guildford & Woking Outstanding, 0.3 miles away
- – Guardian Angel Carers Godalming and Guildford Not yet rated, 0.4 miles away
- G CHD Care at Home South West Surrey Good, 0.9 miles away
What inspectors found
From the Care Quality Commission's assessment published 23 April 2026 (assessment visit 25 February 2026). Quoted under the Open Government Licence.
Wildflower Home Care Ltd is a domiciliary care provider supporting people with personal care in their own homes. This included people living with dementia and people with physical or health conditions. At the time of this inspection, the service was providing the regulated activity of personal care to 4 people.
- Safe Good
- Effective Good
- Caring Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
The service was extremely well managed by a very competent and very able registered manager who put people at the centre of the service and had a clear vision of where they wished to take the service in the future.
The registered manager ensured that people’s care was exceptionally person-centred. Care was highly personalised and reflected each person’s individual needs. This approach resulted in positive experiences, with people expressing a high level of satisfaction and wellbeing from the service they received.
Staff demonstrated consistently kind, caring and compassionate care towards people, thinking of little ways to improve people’s experience and make them feel special.
The registered manager assessed people’s needs prior to a care package commencing and matched staff to ensure people felt at ease from the start of their care visits happening. Staff teams were consistent which helped staff get to know people quickly and care plans were comprehensive to ensure staff provided care in line with their needs.
The registered manager worked extremely closely with the local community, assisting with support groups and promoting joint working.
The registered manager recruited staff through a robust process and supported them thereafter through induction, training and supervision. Staff had the opportunity to meet regularly and contribute to the running of the service.’
Good governance arrangements were in place, and the service was consistently checked for its quality through audits and analyses.
Staff told us they knew how to recognise signs of potential abuse, understood the Mental Capacity Act 2005 and its principles and would feel comfortable speaking up should they have any concerns.
-
Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm.
This is the first assessment for this newly registered service. This key question has been rated Good.
This meant people were safe and protected from avoidable harm.
-
Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
This is the first assessment for this newly registered service. This key question has been rated Good
This meant people’s outcomes were better than expected compared to similar services. People’s feedback described it as exceptional and distinctive.
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Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.
This is the first assessment for this newly registered service. This key question has been rated Good.
This meant people were supported and treated with dignity and respect; and involved as partners in their care.
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Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.
This is the first assessment for this newly registered service. This key question has been rated Good.
This meant people’s needs were met through good organisation and delivery.
-
Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
This is the first assessment for this newly registered service. This key question has been rated Good.
This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Emma Weir
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Wildflower Home Care Ltd
- Ownership type
- Organisation
- Companies House number
- 15167452 (opens Companies House)
Getting help from Surrey County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Surrey County Council
- Ask for a care needs assessment
- Phone: 0300 200 1005, Monday to Friday, 9am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: Surrey County Council
Checked on the council's website, November 2026.
Common questions
- Does Wildflower Home Care Ltd provide nursing care?
- The Care Quality Commission's register does not list nursing care for Wildflower Home Care Ltd.
- When was Wildflower Home Care Ltd last inspected?
- The Care Quality Commission's latest rating for Wildflower Home Care Ltd was published on 23 April 2026.
- Who runs Wildflower Home Care Ltd?
- Wildflower Home Care Ltd is run by Wildflower Home Care Ltd.
- What is Wildflower Home Care Ltd's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 23 April 2026.
Contact
- Phone
- 07738 257496
- Address
- Wildflower Home Care Ltd,, 28 TownEnd Street,, Godalming, GU7 1BH Map (opens Google Maps)
Compare nearby
- G Helping Hands Godalming Good, 0.2 miles away
- G Carers at Home Limited Good, 0.2 miles away
- O Radfield Home Care Guildford & Woking Outstanding, 0.3 miles away
- – Guardian Angel Carers Godalming and Guildford Not yet rated, 0.4 miles away
- G CHD Care at Home South West Surrey Good, 0.9 miles away