SSG Care Services Ltd
- Home care
- Dementia care
- Registered since 2024
- Swindon, South West
No overall rating
No overall rating: this location offers more than one kind of service, so the CQC rates each service separately.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
7 months
since the latest rating was published.
79%
of rated home care services in Swindon are Good or Outstanding (91% across the South West, 88% across England).
SSG Care Services Ltd: inspection record
This service has no overall rating at present. The squares show its earlier ratings.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: Caring Heart Carers Limited (Good, 1.2 miles away) and Bluebird Care (Swindon) (Good, 1.2 miles away).
Nearest home care services:
- G Caring Heart Carers Limited Good, 1.2 miles away
- – Dynamic Support No overall rating, 1.2 miles away
- G Bluebird Care (Swindon) Good, 1.2 miles away
- I Winners Trophy Inadequate, 1.3 miles away
- G Fessey House Good, 1.6 miles away
What inspectors found
From the Care Quality Commission's assessment published 1 April 2026 (assessment visit 23 March 2026). Quoted under the Open Government Licence.
Date of assessment 25 March to 30 March 2026.
We inspected the service as it has not yet been rated by the Care Quality Commission. The service provides support to adults of all ages, and people with dementia, mental health conditions and physical conditions.
- Safe Good
- Effective Good
- Caring Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
Staff had been recruited safely and received effective support and training from leaders. Where incidents occurred, the service learned from these to improve practice. People had detailed information within their care and support plans to support the delivery of person-centred care. Risks were identified and measures were put in place to reduce these risks and protect people from harm. Staff worked well and effectively together.
People’s medicines were managed safely. The service sought consent from people before providing care, and leaders had a good understanding of the Mental Capacity Act (2005).
Leaders were knowledgeable and compassionate. Staff felt able to approach leaders with any concerns. Staff were clear about their roles and responsibilities, and audits were effective in identifying improvements at the service.
-
Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. This is the first assessment for this newly registered service. This key question has been rated good.
This meant people were safe and protected from avoidable harm.
-
Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence. This is the first assessment for this [newly registered- amend as required] service. This key question has been rated good.
This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
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Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect. This is the first assessment for this newly registered service. This key question has been rated good.
This meant people were supported and treated with dignity and respect; and involved as partners in their care.
-
Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.
This is the first assessment for this newly registered service. This key question has been rated good.
This meant people’s needs were met through good organisation and delivery.
-
Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture. This is the first assessment for this newly registered service. This key question has been rated good.
This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Patience Makoni
- Registered with the CQC since
- What it provides
- Domiciliary care service, Supported living service
- Who it supports
- Dementia, Mental Health, Older People, Physical Disability, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- SSG Care Services Ltd
- Ownership type
- Organisation
- Companies House number
- 13961392 (opens Companies House)
Getting help from Swindon Borough Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Swindon Borough Council
- Ask for a care needs assessment
- Phone: 01793 445500, Monday, Wednesday, Thursday and Friday 9am to 5pm, Tuesday 9am to 4pm
- Support for carers
- Paying for care: Swindon Borough Council
Checked on the council's website, November 2026.
Common questions
- Does SSG Care Services Ltd provide nursing care?
- The Care Quality Commission's register does not list nursing care for SSG Care Services Ltd.
- When was SSG Care Services Ltd last inspected?
- The Care Quality Commission's latest rating for SSG Care Services Ltd was published on 1 April 2026.
- Who runs SSG Care Services Ltd?
- SSG Care Services Ltd is run by SSG Care Services Ltd.
- What is SSG Care Services Ltd's CQC rating?
- No overall rating: this location offers more than one kind of service, so the CQC rates each service separately.
Contact
- Address
- 18 Minerva Heights, Blunsdon, Swindon, SN26 8AB Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: Caring Heart Carers Limited (Good, 1.2 miles away) and Bluebird Care (Swindon) (Good, 1.2 miles away).
Nearest home care services:
- G Caring Heart Carers Limited Good, 1.2 miles away
- – Dynamic Support No overall rating, 1.2 miles away
- G Bluebird Care (Swindon) Good, 1.2 miles away
- I Winners Trophy Inadequate, 1.3 miles away
- G Fessey House Good, 1.6 miles away