Sagecare (Laburnum House)
- Home care
- Dementia care
- Registered since 2025
- Hampshire, South East
Good
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
3 months
since the latest rating was published.
166 of 205
rated home care services in Hampshire are rated Good, like this one.
Sagecare (Laburnum House): inspection record
Rated Good in July 2026.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- – Good Oaks Southampton and Winchester Not yet rated, 0.7 miles away
- G All Care (GB) Ltd - Southampton Branch Good, 1 mile away
- G Amberley Care Good, 1.1 miles away
- – Divine Light Care Limited Not yet rated, 1.4 miles away
- – Amali Care Not yet rated, 1.6 miles away
What inspectors found
From the Care Quality Commission's assessment published 17 July 2026 (assessment visit 10 June 2026). Quoted under the Open Government Licence.
Date of Assessment: 19 June to 02 July 2026. This assessment covered all of the 5 key questions. This was our first inspection of the service since the provider registered with The Care Quality Commission (CQC) in January 2025. The service is an extra care service providing support to older and younger people living in their own homes, within a large purpose-built shared building. Not everyone who used the service were receiving a regulated activity. Those that were, had the regulated activity of personal care. Personal care is help with tasks related to personal hygiene and eating.At the time of our assessment, they were providing personal care services to 20 people.
- Safe Good
- Effective Good
- Caring Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
The provider had effective systems to assess, plan and deliver personalised care that reflected people’s individual needs, preferences and goals. Staff worked proactively with people, relatives and healthcare professionals to promote positive outcomes, maintain health and wellbeing, and support people to remain as independent as possible. Care plans were reviewed regularly and updated when people’s needs changed.
Staff understood their responsibilities for safeguarding, risk management, incident reporting and medicines management. Systems were in place to investigate incidents, identify learning and implement improvements. The provider worked effectively with healthcare professionals and partner organisations to ensure people received coordinated and responsive support.
Staff were positive about working for the provider and spoke highly of the support they received from senior staff. They completed relevant training, received regular supervision and competency assessments. Staff demonstrated a good understanding of people’s needs and told us they had formed positives working relationships in the time they worked together.
The registered manager and senior leaders maintained good oversight of the service through audits, quality assurance activities, live monitoring systems and regular engagement with people, staff and stakeholders. The provider used feedback, learning and quality monitoring information to review processes and promote improvements.
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Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. This is the first assessment for this service. This key question has been rated good. This meant people were safe and protected from avoidable harm.
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Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence. This is the first assessment for this service. This key question has been rated good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
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Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect. This is the first assessment for this service. This key question has been rated good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
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Responsive
Good
Responsive – this means we looked for evidence the provider met people’s needs. This is the first assessment for this service. This key question has been rated good. This meant people’s needs were met through good organisation and delivery.
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Well-led
Good
Well-led – this means we looked for evidence that leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture. This is the first assessment for this service. This key question has been rated good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Maria Peters
- Registered with the CQC since
- What it provides
- Domiciliary care service, Extra Care housing services
- Who it supports
- Dementia, Older People, Physical Disability, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Sage Care LimitedBrand: City and County Healthcare Group
- Ownership type
- Organisation
- Companies House number
- 03288501 (opens Companies House)
Sage Care Limited runs 17 services in England, 7 of them in the South East. 7 are rated Good or Outstanding, 5 are rated Requires improvement or Inadequate and 5 have no rating yet.
Other services run by Sage Care Limited
- G Sage Care Fulham Good. Home care, Hammersmith and Fulham, London
- G Sagecare (Bourke Gardens) Good. Home care, Salford, North West
- G Sagecare (Bournemouth) Good. Home care, Bournemouth, Christchurch and Poole, South West
- G Sagecare (Chesil Lodge) Good. Home care, Hampshire
Getting help from Hampshire County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Hampshire County Council
- Ask for a care needs assessment
- Phone: 0300 555 1386, Monday, Wednesday and Thursday 8.30am to 5pm, Tuesday 9.30am to 5pm, Friday 8.30am to 4.30pm
- Contact adult social care online
- Support for carers
- Paying for care: Hampshire County Council
Checked on the council's website, November 2026.
Common questions
- Does Sagecare (Laburnum House) provide nursing care?
- The Care Quality Commission's register does not list nursing care for Sagecare (Laburnum House).
- When was Sagecare (Laburnum House) last inspected?
- The Care Quality Commission's latest rating for Sagecare (Laburnum House) was published on 17 July 2026.
- Who runs Sagecare (Laburnum House)?
- Sagecare (Laburnum House) is run by Sage Care Limited. It runs 17 services in England, 7 of them in the South East.
- What is Sagecare (Laburnum House)'s CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 17 July 2026.
Contact
- Phone
- 01489 660179
- Address
- Laburnum House, Laburnum Road, Hedge End, Southampton, SO30 0QG Map (opens Google Maps)
Compare nearby
- – Good Oaks Southampton and Winchester Not yet rated, 0.7 miles away
- G All Care (GB) Ltd - Southampton Branch Good, 1 mile away
- G Amberley Care Good, 1.1 miles away
- – Divine Light Care Limited Not yet rated, 1.4 miles away
- – Amali Care Not yet rated, 1.6 miles away