One to One Home Care Agency LTD
- Home care
- Dementia care
- Registered since 2024
- Norfolk, East of England
Requires improvement
Rated on
Rating from the Care Quality Commission.
This rating was carried over from the previous owner after a change of ownership.
At a glance
3 ratings
First rated Good in 2016, most recently Requires improvement in June 2021.
5 years
since the latest rating was published. A rating this old may not show how the service is today.
25 of 115
rated home care services in Norfolk are rated Requires improvement, like this one.
One to One Home Care Agency LTD: inspection record
Rated Requires improvement in June 2021.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: Fuchsia Homecare Gorleston (Good, 0.8 miles away) and MaK Healthcare (Good, 1.6 miles away).
Nearest home care services:
- RI Personal Assistant Services East Requires improvement, 0.6 miles away
- G Fuchsia Homecare Gorleston Good, 0.8 miles away
- G MaK Healthcare Good, 1.6 miles away
- G WSB Care Ltd Good, 1.9 miles away
- O Bluebird Care East Suffolk, Great Yarmouth and Lowestoft Outstanding, 2 miles away
Questions to ask the service
- Safe was rated Requires improvement on 8 June 2021. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- Responsive was rated Requires improvement on 8 June 2021. Ask to see how care plans are kept up to date, how complaints are handled.
- Well-led was rated Requires improvement on 8 June 2021. Ask about changes in management and what has changed since the report.
- The last rating is 5 years old. Ask what has changed since then.
Registration details
- Registered manager
- Kathryn Kelsall
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Children 0-18 years, Dementia, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Ownership type
- Organisation
- Companies House number
- 04260465 (opens Companies House)
Getting help from Norfolk County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Norfolk County Council
- Ask for a care needs assessment
- Phone: 0344 800 8020, Monday to Friday, 9am to 5pm
- Support for carers
- Paying for care: Norfolk County Council
Checked on the council's website, November 2026.
Common questions
- Does One to One Home Care Agency LTD provide nursing care?
- The Care Quality Commission's register does not list nursing care for One to One Home Care Agency LTD.
- When was One to One Home Care Agency LTD last inspected?
- The Care Quality Commission's latest rating for One to One Home Care Agency LTD was published on 8 June 2021.
- Who runs One to One Home Care Agency LTD?
- One to One Home Care Agency LTD is run by One To One Home Care Agency Limited.
- What is One to One Home Care Agency LTD's CQC rating?
- Its overall rating from the Care Quality Commission is Requires improvement, published on 8 June 2021.
Contact
- Phone
- 01493 656266
- Address
- 199 High Street, Gorleston, Great Yarmouth, NR31 6RR Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: Fuchsia Homecare Gorleston (Good, 0.8 miles away) and MaK Healthcare (Good, 1.6 miles away).
Nearest home care services:
- RI Personal Assistant Services East Requires improvement, 0.6 miles away
- G Fuchsia Homecare Gorleston Good, 0.8 miles away
- G MaK Healthcare Good, 1.6 miles away
- G WSB Care Ltd Good, 1.9 miles away
- O Bluebird Care East Suffolk, Great Yarmouth and Lowestoft Outstanding, 2 miles away