Elite Home Care Solutions (UK)
- Home care
- Dementia care
- Registered since 2015
- Gloucester, Gloucestershire, South West
Good
Rated on
Rating from the Care Quality Commission.
At a glance
3 ratings
Its last inspection improved it from Requires improvement to Good.
6 years
since the latest rating was published. A rating this old may not show how the service is today.
90 of 114
rated home care services in Gloucestershire are rated Good, like this one.
Elite Home Care Solutions (UK): inspection record
Rated Good in October 2020, up from Requires improvement.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Arriva Care Services Limited Good, 0.4 miles away
- – Care at Home Gloucester No overall rating, 0.5 miles away
- RI Naswell Care LTD Requires improvement, 0.7 miles away
- – Profound Housing and Support Ltd Not yet rated, 0.7 miles away
- G Nightingales Home Care Good, 0.7 miles away
About the service
From the Care Quality Commission's inspection report published 24 October 2020. Quoted under the Open Government Licence.
Elite Home Care Solutions (UK) is a domiciliary care service that provides personal care and support to people living in their own homes. The service supported 53 people at the time of the inspection.
Read the rest of CQC's summary
Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided.
What inspectors found
People and their relatives were positive about the support they received from staff. People told us they felt safe when staff visited. They were confident that staff provided them with personalised support which was in accordance with their wishes and preferences. People told us if they had any concerns, these would be dealt with promptly. Sufficient numbers of staff were employed to deliver the care and support people required. Where people were supported with medicines, they received support from staff who had received training around this and medicines were managed safely.
Read the rest of CQC's summary
Infection prevention measures had been established within the service. Staff had a good understanding of these procedures and people confirmed staff were wearing protective equipment when visiting them in their homes.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
The manager acted on concerns to ensure people received care which was safe and responsive to their needs. Staff were trained in safeguarding people and protecting them from harm. Any concerns or accidents were reported and acted on.
The manager had developed quality assurance systems to monitor the overall quality of the service provided to people. These systems had led to improvements in the quality of the service being provided to people.
Questions to ask the service
- The last rating is 6 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Beverley Williams
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Older People
Inspection report
Read the full inspection report (opens the Care Quality Commission website)3 inspection reports, latest 24 October 2020. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Ownership type
- Organisation
- Companies House number
- 8196315 (opens Companies House)
Getting help from Gloucestershire County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Gloucestershire County Council
- Ask for a care needs assessment
- Phone: 01452 426 868, Monday to Friday, 8am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: Gloucestershire County Council
Checked on the council's website, November 2026.
Common questions
- Does Elite Home Care Solutions (UK) provide nursing care?
- The Care Quality Commission's register does not list nursing care for Elite Home Care Solutions (UK).
- When was Elite Home Care Solutions (UK) last inspected?
- The Care Quality Commission's latest rating for Elite Home Care Solutions (UK) was published on 24 October 2020.
- Who runs Elite Home Care Solutions (UK)?
- Elite Home Care Solutions (UK) is run by Elite Home Care Solutions (UK) Ltd.
- What is Elite Home Care Solutions (UK)'s CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 24 October 2020.
Contact
- Phone
- 0844 800 1130
- Address
- 34 Kaskelot Way, Hempsted, Gloucester, GL2 5DR Map (opens Google Maps)
Compare nearby
- G Arriva Care Services Limited Good, 0.4 miles away
- – Care at Home Gloucester No overall rating, 0.5 miles away
- RI Naswell Care LTD Requires improvement, 0.7 miles away
- – Profound Housing and Support Ltd Not yet rated, 0.7 miles away
- G Nightingales Home Care Good, 0.7 miles away