Newgencaregroup (Dorset)
- Home care
- Dementia care
- Registered since 2024
- Hampreston, Dorset, South West
Good
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
5 months
since the latest rating was published.
56 of 60
rated home care services in Dorset are rated Good, like this one.
Newgencaregroup (Dorset): inspection record
Rated Good in May 2026.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Dorset office Good, 0.1 miles away
- G Abbots Care Limited (East Dorset branch) Good, 0.2 miles away
- G Agincare UK Ferndown Good, 0.2 miles away
- RI Integrated Case Management Ltd Requires improvement, 0.2 miles away
- G Priority Home Care Good, 0.2 miles away
What inspectors found
From the Care Quality Commission's assessment published 27 May 2026 (assessment visit 29 April 2026). Quoted under the Open Government Licence.
Date of the assessment: 11 to 19 May 2026.
NewGenCareGroup (Dorset) is a domiciliary care service providing the regulated activity of personal care. The service was providing care and support to people in their own homes. Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided. At the time of this inspection, there were 4 people using the service; among them 1 person received personal care. This was a planned inspection of all quality statements under the 5 key questions of safe, effective, caring, responsive and well-led. This is the first assessment for this newly registered service.
- Safe Good
- Effective Good
- Caring Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
Effective systems and processes meant people were protected from avoidable harm. There were enough staff, who had the necessary skills and training to provide people with safe care, this included checks to ensure competence. A medicines policy was in place and staff told us they felt well supported regarding medicines management. They told us they had training, and competency checks to make sure they gave medicines safely. They were able to describe how medicines errors or incidents were recorded and followed up, and they knew the procedure to follow if people refused to take their prescribed medication.
Risks to people’s health and wellbeing had been assessed. Safeguarding procedures were in place, and staff knew how to keep people safe. The service learned from accidents, incidents and events.
People had access to health and social care professionals to ensure healthcare needs were met. People were involved in their care and records were person-centred. People’s rights were fully respected, and staff sought consent prior to delivering support.
Governance systems were in place to ensure oversight. Staff had confidence in the registered manager and the director of the service.
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Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm.
This is the first assessment for this newly registered service. This key question has been rated good.
This meant people were safe and protected from avoidable harm.
-
Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
This is the first assessment for this newly registered service. This key question has been rated good.
This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
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Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.
This is the first assessment for this newly registered service. This key question has been rated good.
This meant people were supported and treated with dignity and respect; and involved as partners in their care.
-
Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.
This is the first assessment for this newly registered service. This key question has been rated good.
This meant people’s needs were met through good organisation and delivery.
-
Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
This is the first assessment for this newly registered service. This key question has been rated good.
This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Ayokunle Akinyosoye
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Children 0-18 years, Dementia, Mental Health, Older People, People who misuse drugs and alcohol, People with an eating disorder, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Newgencaregroup LTD
- Ownership type
- Organisation
- Companies House number
- 14030882 (opens Companies House)
Newgencaregroup LTD runs 3 services in England, 2 of them in the South West. 1 is rated Good or Outstanding and 2 have no rating yet.
Other services run by Newgencaregroup LTD
- – Newgencaregroup (Somerset) Not yet rated. Home care, Somerset
- – NewGenCareGroup LTD Not yet rated. Home care, Greenwich, London
Getting help from Dorset Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Dorset Council
- Ask for a care needs assessment
- Phone: 01305 221016, Monday to Friday, 8.30am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: Dorset Council
Checked on the council's website, November 2026.
Common questions
- Does Newgencaregroup (Dorset) provide nursing care?
- The Care Quality Commission's register does not list nursing care for Newgencaregroup (Dorset).
- When was Newgencaregroup (Dorset) last inspected?
- The Care Quality Commission's latest rating for Newgencaregroup (Dorset) was published on 27 May 2026.
- Who runs Newgencaregroup (Dorset)?
- Newgencaregroup (Dorset) is run by Newgencaregroup LTD. It runs 3 services in England, 2 of them in the South West.
- What is Newgencaregroup (Dorset)'s CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 27 May 2026.
Contact
- Phone
- 01202 331622
- Address
- Office 12, 27 Cobham Road, Ferndown Industrial Estate, Wimborne, BH21 7PE Map (opens Google Maps)
Compare nearby
- G Dorset office Good, 0.1 miles away
- G Abbots Care Limited (East Dorset branch) Good, 0.2 miles away
- G Agincare UK Ferndown Good, 0.2 miles away
- RI Integrated Case Management Ltd Requires improvement, 0.2 miles away
- G Priority Home Care Good, 0.2 miles away