Caring People
- Home care
- Dementia care
- Registered since 2015
- Worcestershire, West Midlands
This service is registered but is not currently providing care.
Good
Rated on
Rating from the Care Quality Commission.
- Phone: 0152768680
- Map (opens Google Maps)
At a glance
2 ratings
Rated Good at every inspection since 2016.
8 years
since the latest rating was published. A rating this old may not show how the service is today.
Caring People: inspection record
Rated Good in March 2019.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G JLKare and Support Limited Good, 1.2 miles away
- RI Windmill Hill Care Limited Requires improvement, 1.7 miles away
- G Helping Hands Redditch & Bromsgrove Good, 1.9 miles away
- RI M N Pulse Solutions Requires improvement, 1.9 miles away
- G Yourlife (Bromsgrove) Good, 1.9 miles away
What inspectors found
From the Care Quality Commission's inspection report published 14 March 2019. Quoted under the Open Government Licence.
Caring People is a domiciliary care service which provides personal care to people who live in their own homes in Redditch. There were 29 people using the service at the time of this inspection.
Read the rest of CQC's summary
This comprehensive inspection was carried out between 19 and 22 February 2019.
At our last inspection we rated the service good. At this inspection we found the evidence continued to support the rating of good and there was no evidence or information from our inspection and ongoing monitoring that demonstrated serious risks or concerns. This inspection report is written in a shorter format because our overall rating of the service has not changed since our last inspection.
People and their relatives felt the service provided by Caring People was safe. Staff understood how to report any safeguarding concerns and felt the registered manager would act on their concerns. The provider carried out recruitment checks to make sure only suitable staff were employed. Appropriate numbers of staff were in place to support people. People were supported with their medicines by staff who were appropriately trained and had their competency to administer medicines checked regularly.
Staff said they felt supported and received regular supervision and annual appraisals. Training was up to date and refreshed regularly. Staff assisted people with their eating and drinking needs where necessary. The service worked with other health and social care professionals where relevant. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the service supported this practice.
People felt staff were caring and gave positive comments about their relationships with staff who supported them. Staff treated people with dignity and respect. They helped people to maintain as much independence as possible.
People received personalised support and were involved in planning their support. People were provided with information about what to expect from the service, their rights and the complaints procedure.
People, relatives and staff said the management team were approachable. The provider had a system in place to gain the views and opinions of people who used the service. The registered manager carried out a number of checks to monitor the quality of the service.
The five questions we ask about services and what we found
Registration details
- Registered manager
- Chiselle Truran
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, People who misuse drugs and alcohol, People with an eating disorder, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)2 inspection reports, latest 14 March 2019. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Handle With Care Redditch And Worcestershire LimitedBrand: Handle with Care
- Ownership type
- Organisation
- Companies House number
- 09336566 (opens Companies House)
Getting help from Worcestershire County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Worcestershire County Council
- Ask for a care needs assessment
- Phone: 01905 768053, Monday to Thursday 9am to 5pm, Friday 9am to 4.30pm
- Contact adult social care online
- Support for carers
- Paying for care: Worcestershire County Council
Checked on the council's website, November 2026.
Common questions
- Does Caring People provide nursing care?
- The Care Quality Commission's register does not list nursing care for Caring People.
- When was Caring People last inspected?
- The Care Quality Commission's latest rating for Caring People was published on 14 March 2019.
- Who runs Caring People?
- Caring People is run by Handle With Care Redditch And Worcestershire Limited.
- What is Caring People's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 14 March 2019.
Contact
- Phone
- 0152768680
- Address
- 485 Birmingham Road, Bromsgrove, B61 0HZ Map (opens Google Maps)
Compare nearby
- G JLKare and Support Limited Good, 1.2 miles away
- RI Windmill Hill Care Limited Requires improvement, 1.7 miles away
- G Helping Hands Redditch & Bromsgrove Good, 1.9 miles away
- RI M N Pulse Solutions Requires improvement, 1.9 miles away
- G Yourlife (Bromsgrove) Good, 1.9 miles away