Oceans Care Services Limited
- Home care
- Dementia care
- Registered since 2015
- Rotton Park, Birmingham, West Midlands
Good
Rated on
Rating from the Care Quality Commission.
At a glance
2 ratings
Rated Good at every inspection since 2016.
8 years
since the latest rating was published. A rating this old may not show how the service is today.
123 of 162
rated home care services in Birmingham are rated Good, like this one.
Oceans Care Services Limited: inspection record
Rated Good in September 2018.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
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- – Reignite Care Ltd Not yet rated, less than 0.1 miles away
- G Sevacare - Birmingham Central Good, 0.2 miles away
What inspectors found
From the Care Quality Commission's inspection report published 14 September 2018. Quoted under the Open Government Licence.
This service is a domiciliary care agency. It provides personal care to people living in their own houses and flats in the community. It provides a service to older adults and younger disabled adults. Not everyone using Oceans Care receives regulated activity; CQC only inspects the service being received by people provided with 'personal care'; help with tasks related to personal hygiene and eating. Where they do we also take into account any wider social care provided.
Read the rest of CQC's summary
A registered manager is a person who has registered with the Care Quality Commission to manage the service. Like registered providers, they are 'registered persons'. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run. There was a registered manger in post at the time of our inspection.
People were supported by staff who were aware of their responsibilities to raise any concerns they may have in terms of people's health and wellbeing. Where safeguarding concerns had been raised, they had been responded to an acted on appropriately. Staff were aware of the risks to people and were provided with information to assist them in managing those risks safely. People were supported to take their medicines as prescribed and staff competency checks were in place to ensure staff followed correct procedures. Accidents and incidents were reported and responded to well.
Pre-assessment processes in place provided staff with the information they needed to support people effectively and to meet their needs. Staff had received an induction and training that provided them with the skills to meet people's needs. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the service supported this practice.
People said staff were kind and caring and were respectful of their choices. People's preferences were taken into account, and staff ensured people's privacy and dignity was maintained. People were supported by staff who knew them well and what was important to them. People were supported to maintain their independence. There was a system in place to record people's complaints which people and relatives knew about. Everyone we spoke with said that the service would respond well if they made a complaint.
The staff felt supported by the management team and people told us they felt the service was well led. Audits were in place to assess the quality of care of various areas within the service and the registered manager had a good oversight of people and their needs. The registered manager had a clear vision for the development and growth of the service and had recently invested in new technology to assist with this.
The five questions we ask about services and what we found
Questions to ask the service
- The last rating is 8 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Arthur Mangwende
- Registered with the CQC since
- What it provides
- Community health care services - Nurses Agency only, Domiciliary care service, Supported living service
- Who it supports
- Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, Physical Disability, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)2 inspection reports, latest 14 September 2018. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Oceans Care Services Ltd
- Ownership type
- Organisation
- Companies House number
- 05573860 (opens Companies House)
Getting help from Birmingham City Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Birmingham City Council
- Ask for a care needs assessment
- Phone: 0121 303 1234
- Contact adult social care online
- Support for carers
- Paying for care: Birmingham City Council
Checked on the council's website, November 2026.
Common questions
- Does Oceans Care Services Limited provide nursing care?
- The Care Quality Commission's register does not list nursing care for Oceans Care Services Limited.
- When was Oceans Care Services Limited last inspected?
- The Care Quality Commission's latest rating for Oceans Care Services Limited was published on 14 September 2018.
- Who runs Oceans Care Services Limited?
- Oceans Care Services Limited is run by Oceans Care Services Ltd.
- What is Oceans Care Services Limited's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 14 September 2018.
Contact
- Phone
- 0121 572 5505
- Address
- The C I B A Building, Suite 2 LGF, 146 Hagley Road, Birmingham, B16 9NX Map (opens Google Maps)
Compare nearby
- – Azalea Care Services Ltd Not yet rated, less than 0.1 miles away
- G Epic Care Services Limited Good, less than 0.1 miles away
- G Inspire You Care Ltd Good, less than 0.1 miles away
- – Reignite Care Ltd Not yet rated, less than 0.1 miles away
- G Sevacare - Birmingham Central Good, 0.2 miles away