Epic Care Services Limited
- Home care
- Dementia care
- Registered since 2019
- Rotton Park, Birmingham, West Midlands
Good
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
4 years
since the latest rating was published. A rating this old may not show how the service is today.
123 of 162
rated home care services in Birmingham are rated Good, like this one.
Epic Care Services Limited: inspection record
Rated Good in December 2022.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- – Azalea Care Services Ltd Not yet rated, less than 0.1 miles away
- G Inspire You Care Ltd Good, less than 0.1 miles away
- G Oceans Care Services Limited Good, less than 0.1 miles away
- – Reignite Care Ltd Not yet rated, less than 0.1 miles away
- G Sevacare - Birmingham Central Good, 0.2 miles away
About the service
From the Care Quality Commission's inspection report published 13 December 2022. Quoted under the Open Government Licence.
Epic Care Services is a domiciliary care agency. The service is registered to provide personal care to younger and older adults with various needs including, physical disabilities, sensory impairments, and people living with dementia or a learning disability. At the time of our inspection there were 12 people using the service. Not everyone who used the service received personal care. In this service, the Care Quality Commission can only inspect the service received by people who get support with personal care. This includes help with tasks related to personal hygiene and eating. Where people receive such support, we also consider any wider social care provided.
What inspectors found
People were protected from the risk of abuse and harm. Staff had received training in safeguarding people. Recruitment practises were followed and there were sufficient numbers of staff to ensure safe care. Personal Protective Equipment (PPE) was readily available for staff to use. Medicines were managed safely. People received their medicines as prescribed.
Read the rest of CQC's summary
People's needs were assessed prior to starting with the service and care plans were developed according to people's needs. People and their relatives were involved in their care planning. People and their told us staff were on time for their visits and if on an occasion staff were delayed, they would be informed.
People felt able to complain and felt listened to. People told us they were treated with dignity and respect and were encouraged to be as independent at possible.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Governance systems were in place to monitor the standard of care people received. The service worked in partnership with other health and social care organisations and the community to achieve better outcomes for people using the service.
The registered manager demonstrated a commitment to providing a good quality care service to people in the local community.
We expect health and social care providers to guarantee people with a learning disability and autistic people respect, equality, dignity, choices and independence and good access to local communities that most people take for granted. 'Right support, right care, right culture' is the guidance CQC follows to make assessments and judgements about services supporting people with a learning disability and autistic people and providers must have regard to it.
At the time of the inspection, the location did not care or support anyone with a learning disability or an autistic person. However, we assessed the care provision under Right Support, Right Care, Right Culture, as it is registered as a specialist service for this population group.
For more information, please read the detailed findings section of this report. If you are reading this as a separate summary, the full report can be found on the Care Quality Commission (CQC) website at www.cqc.org.uk
Questions to ask the service
- The last rating is 4 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Muriyum Irfan
- Registered with the CQC since
- What it provides
- Domiciliary care service, Supported living service
- Who it supports
- Children 0-18 years, Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 13 December 2022. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Epic Care Services Limited
- Ownership type
- Organisation
- Companies House number
- 11765304 (opens Companies House)
Epic Care Services Limited runs 2 services in England, 1 of them in the West Midlands. 1 is rated Good or Outstanding and 1 has no rating yet.
Other services run by Epic Care Services Limited
- – Epic Care Services Leeds Not yet rated. Home care, Leeds, Yorkshire and the Humber
Getting help from Birmingham City Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Birmingham City Council
- Ask for a care needs assessment
- Phone: 0121 303 1234
- Contact adult social care online
- Support for carers
- Paying for care: Birmingham City Council
Checked on the council's website, November 2026.
Common questions
- Does Epic Care Services Limited provide nursing care?
- The Care Quality Commission's register does not list nursing care for Epic Care Services Limited.
- When was Epic Care Services Limited last inspected?
- The Care Quality Commission's latest rating for Epic Care Services Limited was published on 13 December 2022.
- Who runs Epic Care Services Limited?
- Epic Care Services Limited is run by Epic Care Services Limited. It runs 2 services in England, 1 of them in the West Midlands.
- What is Epic Care Services Limited's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 13 December 2022.
Contact
- Phone
- 0121 758 5463
- Address
- Suite 6, Lower Ground Floor, C I B A Building, 146 Hagley Road, Birmingham, B16 9NX Map (opens Google Maps)
Compare nearby
- – Azalea Care Services Ltd Not yet rated, less than 0.1 miles away
- G Inspire You Care Ltd Good, less than 0.1 miles away
- G Oceans Care Services Limited Good, less than 0.1 miles away
- – Reignite Care Ltd Not yet rated, less than 0.1 miles away
- G Sevacare - Birmingham Central Good, 0.2 miles away