Head Office - Court Lodge Limited
- Home care
- Registered since 2015
- Epsom, Surrey, South East
Good
Rated on
Rating from the Care Quality Commission.
At a glance
3 ratings
Its last inspection improved it from Requires improvement to Good.
4 years
since the latest rating was published. A rating this old may not show how the service is today.
177 of 209
rated home care services in Surrey are rated Good, like this one.
Head Office - Court Lodge Limited: inspection record
Rated Good in May 2022, up from Requires improvement.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Freedom Care 24/7 Ltd Good, less than 0.1 miles away
- O GoodOaks Homecare - Epsom and Reigate Outstanding, 0.9 miles away
- – Simplified Staffing Carlton House Not yet rated, 0.9 miles away
- G Guarantee Care Services Ltd Good, 1 mile away
- G Skyline Home Care Services Good, 1 mile away
About the service
From the Care Quality Commission's inspection report published 5 May 2022. Quoted under the Open Government Licence.
Court Lodge Limited provides a supported living service to people with learning disabilities and mental health conditions. The service is provided to people living at two houses in the local area who are supported to live independent lives. At the time of the last inspection seven people were receiving care at the service. During this review, the service was supporting six people.
Read the rest of CQC's summary
Background to this report
At our previous comprehensive inspection at Court Lodge Limited on 16 February 2021 we identified concerns relating to well-led. We found that notifiable incidents had not been sent to CQC as required.
This was a breach of Regulation 18 Care Quality Commission (Registration) Regulations 2009 for which we issued a requirement notice. The key question well-led was rated requires improvement and the overall location rating was Requires Improvement.
The full report of that inspection can be found by selecting the 'all reports' link for Court Lodge Limited on our website at www.cqc.org.uk.
Why we carried out this review
We carried out this review on 20 April 2022 to follow-up on the requirement notice and assess whether the provider has addressed the improvements required at our previous inspection.
We did this using a 'desk-based' review process because evidence to demonstrate that the requirement notice had been met could be obtained and assessed remotely without needing an inspection visit to the location. This was not an inspection: the scope of this review did not include a visit to the service or an assessment of the outcomes for people using the service.
What we found
Details of the findings from this remote assessment can be found under the well-led section of this report.
Through this review we assessed that Court Lodge Limited has taken action to meet the requirement notice issued after the last inspection. They are therefore no longer in breach of Regulation 18 Care Quality Commission (Registration) Regulations 2009.
Questions to ask the service
- The last rating is 4 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Mary Martinez
- Registered with the CQC since
- What it provides
- Domiciliary care service, Supported living service
- Who it supports
- Learning disabilities or autistic spectrum disorder, Mental Health, Older People, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)3 inspection reports, latest 5 May 2022. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Court Lodge Limited
- Ownership type
- Organisation
- Companies House number
- 08584904 (opens Companies House)
Getting help from Surrey County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Surrey County Council
- Ask for a care needs assessment
- Phone: 0300 200 1005, Monday to Friday, 9am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: Surrey County Council
Checked on the council's website, November 2026.
Common questions
- Does Head Office - Court Lodge Limited provide nursing care?
- The Care Quality Commission's register does not list nursing care for Head Office - Court Lodge Limited.
- When was Head Office - Court Lodge Limited last inspected?
- The Care Quality Commission's latest rating for Head Office - Court Lodge Limited was published on 5 May 2022.
- Who runs Head Office - Court Lodge Limited?
- Head Office - Court Lodge Limited is run by Court Lodge Limited.
- What is Head Office - Court Lodge Limited's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 5 May 2022.
Contact
- Phone
- 01372 800926
- Address
- 2a The Crescent, Wells Estate, Epsom, KT18 7LL Map (opens Google Maps)
Compare nearby
- G Freedom Care 24/7 Ltd Good, less than 0.1 miles away
- O GoodOaks Homecare - Epsom and Reigate Outstanding, 0.9 miles away
- – Simplified Staffing Carlton House Not yet rated, 0.9 miles away
- G Guarantee Care Services Ltd Good, 1 mile away
- G Skyline Home Care Services Good, 1 mile away