Carewatch (Brent)
Home care, Barnet
Good
Rated on
Rating from the Care Quality Commission.
Carewatch (Brent): inspection record
Rated Good in July 2022, up from Requires improvement.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Well-led |
Ratings published by the Care Quality Commission.
Inspected and rated 3 times since 2017. Rated Good in 2017, then Requires improvement in 2020, then Good in July 2022.
Its last inspection improved it from Requires improvement to Good. The latest rating was published about 4 years ago.
How it compares locally
- One of 54 Good home care services in Barnet, out of 58 with a rating.
About the service
From the Care Quality Commission's inspection report published 21 July 2022. Quoted under the Open Government Licence.
KT's Care Angels Ltd is a domiciliary care agency. The service provides personal care to people living in their own homes. Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This includes help with tasks related to personal hygiene and eating. Where people receive such support, we also consider any wider social care provided. At the time of the inspection the service was providing personal care to 44 people.
What inspectors found
People told us they felt safe with the staff who supported them. Risks were assessed and managed.
People were supported by sufficient numbers of staff. People we spoke with confirmed they did not experience any missed calls. When accidents and incidents occurred these were documented, and action was taken to ensure people had access to the healthcare support they needed.
Read the full summary
Staff showed a good understanding of safeguarding, and supported people to take their medicines safely. People and relatives we spoke with told us staff wore appropriate Personal Protective Equipment (PPE) when supporting them.
People were provided with personalised care to meet their needs. This included supporting people to access information in a way that was meaningful to them. People told us they were happy with the care provided and knew how to raise concerns if and when they needed to.
Staff spoke positively about the support they received and the quality of the service.
The service promoted high quality, person centred care and had an open and honest culture. Audits and checks were in place to monitor the quality of the service. The registered manager was approachable and supportive and provided strong leadership to the team.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Questions to ask the service
- The last rating is 4 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Contact and registration details
| Address | Hyde House, The Hyde, London, NW9 6LH |
|---|---|
| Neighbourhood | Hendon, Barnet |
| Phone | 020 8205 4862 |
| Website | www.ktscareangels.co.uk |
| Registered manager | Jane Gyekye-Mensah |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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| Inspection reports | 3 inspection reports, latest 21 July 2022 (opens the Care Quality Commission website) The reports are on the Care Quality Commission website. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | KT's Care Angels Ltd |
|---|---|
| Ownership type | Organisation |
| Companies House number | 05376925 (opens Companies House) |
KT's Care Angels Ltd runs 2 services in London. 2 are rated Good or Outstanding.
Other services run by KT's Care Angels Ltd
- G KT's Care Angels West London Home care, BrentGood
Nearest alternatives
- G Westminster Homecare Limited – North London Home care, less than 0.1 miles awayGood
- G Glow Domiciliary Healthcare LTD Home care, 0.4 miles awayGood
- RI Hazmis Care Agency Home care, 0.4 miles awayRequires improvement
- G Maksanus Care Services Limited Home care, 0.4 miles awayGood
- G Kosh Care Ltd Home care, 0.5 miles awayGood
Getting help from London Borough of Barnet
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Barnet
- Ask for a care needs assessment
- Phone: 020 8359 5000, Monday to Friday, 9am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: London Borough of Barnet
Checked on the council's website, November 2026.
Common questions
- Does Carewatch (Brent) provide nursing care?
- The Care Quality Commission's register does not list nursing care for Carewatch (Brent).
- When was Carewatch (Brent) last inspected?
- The Care Quality Commission's latest rating for Carewatch (Brent) was published on 21 July 2022.
- Who runs Carewatch (Brent)?
- Carewatch (Brent) is run by KT's Care Angels Ltd. It runs 2 services in London.
- What is Carewatch (Brent)'s CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 21 July 2022.