Bluebird Care North Tyneside
- Home care
- Dementia care
- Registered since 2015
- Longbenton, North Tyneside, North East
Good
Rated on
Rating from the Care Quality Commission.
At a glance
2 ratings
Rated Good at every inspection since 2017.
3 years
since the latest rating was published. A rating this old may not show how the service is today.
20 of 26
rated home care services in North Tyneside are rated Good, like this one.
Bluebird Care North Tyneside: inspection record
Rated Good in October 2023.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Effective | ||||||||||||
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| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- RI Candlelight 747 Healthcare Ltd Requires improvement, 0.1 miles away
- – Newcastle Not yet rated, 0.1 miles away
- G North Tyneside Good, 0.1 miles away
- G Right at Home Tyneside Good, 0.5 miles away
- G North Tyneside Council Reablement Support Service Good, 0.5 miles away
About the service
From the Care Quality Commission's inspection report published 5 October 2023. Quoted under the Open Government Licence.
Bluebird Care North Tyneside is a domiciliary care agency providing personal care to people in their homes. 70 people were receiving personal care at the time of the inspection.
What inspectors found
We expect health and social care providers to guarantee people with a learning disability and autistic people respect, equality, dignity, choices and independence and good access to local communities that most people take for granted. 'Right support, right care, right culture' is the guidance CQC follows to make assessments and judgements about services supporting people with a learning disability and autistic people and providers must have regard to it.
Read the rest of CQC's summary
Right Support: People were encouraged to live as independent lives as possible. The provider showed examples of positive risk taking which supported people in this way.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Right Care: Care plans reflected peoples wishes and preferences and staff were trained to support people to take their medicine safely. Concerns from observations were shared with healthcare professionals for further advice.
Right Culture: Staff were knowledgeable about the vision and values of the service and the provider had taken a range of steps to encourage openness and transparency as well as by instilling a positive working environment in which staff could approach managers with concerns.
Questions to ask the service
- The last rating is 3 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Brian Kenny
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)2 inspection reports, latest 5 October 2023. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- A & J McLellan LimitedBrand: Bluebird Care
- Ownership type
- Organisation
- Companies House number
- 08184847 (opens Companies House)
Getting help from North Tyneside Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at North Tyneside Council
- Ask for a care needs assessment
- Phone: 0345 2000 109
- Support for carers
- Paying for care: North Tyneside Council
Checked on the council's website, November 2026.
Common questions
- Does Bluebird Care North Tyneside provide nursing care?
- The Care Quality Commission's register does not list nursing care for Bluebird Care North Tyneside.
- When was Bluebird Care North Tyneside last inspected?
- The Care Quality Commission's latest rating for Bluebird Care North Tyneside was published on 5 October 2023.
- Who runs Bluebird Care North Tyneside?
- Bluebird Care North Tyneside is run by A & J McLellan Limited.
- What is Bluebird Care North Tyneside's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 5 October 2023.
Contact
- Phone
- 0191 500 9751
- Address
- Suite 5, SV Rutter Business Centre, 126 Great Lime Road, Newcastle Upon Tyne, NE12 6RU Map (opens Google Maps)
Compare nearby
- RI Candlelight 747 Healthcare Ltd Requires improvement, 0.1 miles away
- – Newcastle Not yet rated, 0.1 miles away
- G North Tyneside Good, 0.1 miles away
- G Right at Home Tyneside Good, 0.5 miles away
- G North Tyneside Council Reablement Support Service Good, 0.5 miles away