North Tyneside
- Home care
- Dementia care
- Registered since 2019
- Longbenton, North Tyneside, North East
Good
Rated on
Rating from the Care Quality Commission.
At a glance
2 ratings
Its last inspection improved it from Requires improvement to Good.
3 years
since the latest rating was published. A rating this old may not show how the service is today.
20 of 26
rated home care services in North Tyneside are rated Good, like this one.
North Tyneside: inspection record
Rated Good in August 2023, up from Requires improvement.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- RI Candlelight 747 Healthcare Ltd Requires improvement, less than 0.1 miles away
- – Newcastle Not yet rated, less than 0.1 miles away
- G Bluebird Care North Tyneside Good, 0.1 miles away
- G Right at Home Tyneside Good, 0.5 miles away
- G North Tyneside Council Reablement Support Service Good, 0.5 miles away
About the service
From the Care Quality Commission's inspection report published 2 August 2023. Quoted under the Open Government Licence.
North Tyneside is a domiciliary care agency providing personal care to people in their homes. There were 2 people receiving personal care at the time of the inspection.
What inspectors found
Audits and checking systems needed improving to ensure they analysed and reflected on incidents. We have made a recommendation about this.
Read the rest of CQC's summary
Staff responded promptly to incidents and accidents and reported them appropriately. The registered manager carried out spot checks to observe staff practice.
Risks to people were assessed but assessments would benefit from more person-centred detail. The registered manager responded immediately when we raised this.
People received consistent person-centred care from staff who knew them well. Feedback from relatives and external agencies was positive.
The service was very small and the registered manager was able to provide hands-on support to staff when needed and retain an appropriate level of oversight. They planned further delegation and staff roles as the organisation grew.
Staff received a blend of online and in person training and had the skills to support people safely. They were knowledgeable about people's varied needs.
The registered manager involved people who used the service and their relatives through regular care plan reviews and surveys.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
The registered manager was approachable and committed to the ongoing improvement of the service.
Questions to ask the service
- Well-led was rated Requires improvement on 2 August 2023. Ask about changes in management and what has changed since the report.
- The last rating is 3 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
Registration details
- Registered manager
- Samuel Ajibade
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, People who misuse drugs and alcohol, People with an eating disorder, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)2 inspection reports, latest 2 August 2023. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Kabod Care Group Ltd
- Ownership type
- Organisation
- Companies House number
- 10754991 (opens Companies House)
Getting help from North Tyneside Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at North Tyneside Council
- Ask for a care needs assessment
- Phone: 0345 2000 109
- Support for carers
- Paying for care: North Tyneside Council
Checked on the council's website, November 2026.
Common questions
- Does North Tyneside provide nursing care?
- The Care Quality Commission's register does not list nursing care for North Tyneside.
- When was North Tyneside last inspected?
- The Care Quality Commission's latest rating for North Tyneside was published on 2 August 2023.
- Who runs North Tyneside?
- North Tyneside is run by Kabod Care Group Ltd.
- What is North Tyneside's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 2 August 2023.
Contact
- Phone
- 0333 339 4077
- Address
- Unit 6g, Planet Business Centre, Planet Place, Newcastle Upon Tyne, NE12 6DY Map (opens Google Maps)
Compare nearby
- RI Candlelight 747 Healthcare Ltd Requires improvement, less than 0.1 miles away
- – Newcastle Not yet rated, less than 0.1 miles away
- G Bluebird Care North Tyneside Good, 0.1 miles away
- G Right at Home Tyneside Good, 0.5 miles away
- G North Tyneside Council Reablement Support Service Good, 0.5 miles away