YourLife (Bentley Heath)
- Home care
- Dementia care
- Registered since 2015
- Solihull, West Midlands
Good
Rated on
Rating from the Care Quality Commission.
At a glance
2 ratings
Rated Good at every inspection since 2017.
7 years
since the latest rating was published. A rating this old may not show how the service is today.
34 of 40
rated home care services in Solihull are rated Good, like this one.
YourLife (Bentley Heath): inspection record
Rated Good in September 2019.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Bright Dawn Home Care Good, 0.6 miles away
- G Elite Assistance Limited Good, 1 mile away
- O Unique Senior Care Outstanding, 1.2 miles away
- G A Star Care Services Good, 1.2 miles away
- – Zenn Care Ltd Not yet rated, 1.7 miles away
About the service
From the Care Quality Commission's inspection report published 24 September 2019. Quoted under the Open Government Licence.
Your Life (Bentley Heath) provides domiciliary care support for people living in their own flats on the outskirts of Solihull. It provides a service to older people, people living with dementia, people with physical disabilities and people with sensory impairments. At the time of our visit, the service was providing personal care to 14 people.
Read the rest of CQC's summary
Everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating.
What inspectors found
A registered manager was in post and had been for around six weeks. They had worked at the service previously. They were currently being supported by the area manager, who was the registered manager at the time of our last visit.
Read the rest of CQC's summary
People told us staff were exceptionally caring and went out of their way to ensure they were supported with the upmost dignity and respect. Staff were clearly passionate about their role and people receiving support felt they were given care that was 'second to none'. Promoting independence was encouraged and people were supported to improve their daily life skills.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; systems supported this practice.
People using the service felt safe. Where risks to people's health and wellbeing were identified, plans were in place to manage those risks while encouraging people to remain independent.
Staff understood their responsibilities around safeguarding people and knew how to report concerns. There were enough staff to keep people safe and respond to people's changing needs.
People's needs were met by staff who had relevant skills and ongoing training. People were supported to access appropriate healthcare services when necessary to maintain health and wellbeing.
People and their families were involved in planning and agreeing what care and support they needed. The service was responsive to the individual needs of people which considered reducing social isolation where possible.
People and staff felt the service was well led. The provided had governance systems in place to monitor quality and safety. The registered manager was exploring further ways to involve people and staff in running the service.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Questions to ask the service
- The last rating is 7 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Elle Hughes
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)2 inspection reports, latest 24 September 2019. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Yourlife Management Services LimitedBrand: Yourlife Management Services
- Ownership type
- Organisation
- Companies House number
- 07153519 (opens Companies House)
Yourlife Management Services Limited runs 126 services in England, 15 of them in the West Midlands. 101 are rated Good or Outstanding, 3 are rated Requires improvement or Inadequate and 22 have no rating yet.
Other services run by Yourlife Management Services Limited
- G Corbett Court Good. Home care, West Sussex, South East
- G Roswell Court Good. Home care, Devon, South West
- G Weighbridge Court Good. Home care, Essex, East of England
- G Your Life (Basingstoke) Good. Home care, Hampshire, South East
See all 126 services run by Yourlife Management Services Limited
Getting help from Solihull Metropolitan Borough Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Solihull Metropolitan Borough Council
- Ask for a care needs assessment
- Phone: 0121 704 8007, weekdays 9am to 5pm (Wednesdays from 10am)
- Contact adult social care online
- Support for carers
- Paying for care: Solihull Metropolitan Borough Council
Checked on the council's website, November 2026.
Common questions
- Does YourLife (Bentley Heath) provide nursing care?
- The Care Quality Commission's register does not list nursing care for YourLife (Bentley Heath).
- When was YourLife (Bentley Heath) last inspected?
- The Care Quality Commission's latest rating for YourLife (Bentley Heath) was published on 24 September 2019.
- Who runs YourLife (Bentley Heath)?
- YourLife (Bentley Heath) is run by Yourlife Management Services Limited. It runs 126 services in England, 15 of them in the West Midlands.
- What is YourLife (Bentley Heath)'s CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 24 September 2019.
Contact
- Phone
- 01564 774483
- Address
- Ravenshaw Court, 73 Four Ashes Road, Bentley Heath, Solihull, B93 8NA Map (opens Google Maps)
Compare nearby
- G Bright Dawn Home Care Good, 0.6 miles away
- G Elite Assistance Limited Good, 1 mile away
- O Unique Senior Care Outstanding, 1.2 miles away
- G A Star Care Services Good, 1.2 miles away
- – Zenn Care Ltd Not yet rated, 1.7 miles away