YourLife (Droitwich)
- Home care
- Dementia care
- Registered since 2015
- Droitwich Spa, Worcestershire, West Midlands
Good
Rated on
Rating from the Care Quality Commission.
At a glance
2 ratings
Rated Good at every inspection since 2017.
7 years
since the latest rating was published. A rating this old may not show how the service is today.
70 of 83
rated home care services in Worcestershire are rated Good, like this one.
YourLife (Droitwich): inspection record
Rated Good in August 2019.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- – Advance Warwickshire and Worcestershire Not yet rated, 0.2 miles away
- O North Star Foundation Outstanding, 0.2 miles away
- G Uplifting Lives Services Ltd Good, 0.2 miles away
- G Civicare Central Limited Good, 0.3 miles away
- G Autism West Midlands - Outreach and Supported Living South Midlands Good, 0.7 miles away
About the service
From the Care Quality Commission's inspection report published 16 August 2019. Quoted under the Open Government Licence.
YourLife (Droitwich) is registered as a domiciliary care agency and provides personal care and support to a number of people living in assisted living apartments at Horton Mill Court in Droitwich Spa. The building comprises of 61 one- or two-bedroom apartments.
Read the rest of CQC's summary
Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided. At the time of the inspection six people were being supported with personal care.
What inspectors found
As part of the inspection we noted areas whereby quality systems not identified shortfalls. These included an incident involving people who used the service and the recruitment details of a member of staff.
Read the rest of CQC's summary
An interim manager was in place while the registered manager was on extended leave. The interim manager was known to people and supported the staff team. They were aware some staff needed to complete their online training.
People told us they felt safe receiving care and support. Staff had received training and were aware of safeguarding procedures. Risk assessments covering both personal care and the environment were in place and reviewed and amended as needed. Care plans were in place and were reviewed regularly.
People received consistent care from a small number of staff who knew their care needs. Where people required assistance with their prescribed medicines this was carried out by staff. Protective equipment was available for staff to use while providing personal care.
People told us staff were kind and caring. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Where people required assistance with their dietary needs this support was provided. People's healthcare needs were supported by healthcare professionals.
People felt confident they would be able to raise any concerns or complaints.
Questions to ask the service
- Well-led was rated Requires improvement on 16 August 2019. Ask about changes in management and what has changed since the report.
- The last rating is 7 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
Registration details
- Registered manager
- Emma Towers-Barnes
- Registered with the CQC since
- What it provides
- Domiciliary care service, Extra Care housing services
- Who it supports
- Dementia, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)2 inspection reports, latest 16 August 2019. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Yourlife Management Services LimitedBrand: Yourlife Management Services
- Ownership type
- Organisation
- Companies House number
- 07153519 (opens Companies House)
Yourlife Management Services Limited runs 126 services in England, 15 of them in the West Midlands. 101 are rated Good or Outstanding, 3 are rated Requires improvement or Inadequate and 22 have no rating yet.
Other services run by Yourlife Management Services Limited
- G Corbett Court Good. Home care, West Sussex, South East
- G Roswell Court Good. Home care, Devon, South West
- G Weighbridge Court Good. Home care, Essex, East of England
- G Your Life (Basingstoke) Good. Home care, Hampshire, South East
See all 126 services run by Yourlife Management Services Limited
Getting help from Worcestershire County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Worcestershire County Council
- Ask for a care needs assessment
- Phone: 01905 768053, Monday to Thursday 9am to 5pm, Friday 9am to 4.30pm
- Contact adult social care online
- Support for carers
- Paying for care: Worcestershire County Council
Checked on the council's website, November 2026.
Common questions
- Does YourLife (Droitwich) provide nursing care?
- The Care Quality Commission's register does not list nursing care for YourLife (Droitwich).
- When was YourLife (Droitwich) last inspected?
- The Care Quality Commission's latest rating for YourLife (Droitwich) was published on 16 August 2019.
- Who runs YourLife (Droitwich)?
- YourLife (Droitwich) is run by Yourlife Management Services Limited. It runs 126 services in England, 15 of them in the West Midlands.
- What is YourLife (Droitwich)'s CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 16 August 2019.
Contact
- Phone
- 01905 770288
- Address
- Horton Mill Court, Hanbury Road, Droitwich, WR9 8GD Map (opens Google Maps)
Compare nearby
- – Advance Warwickshire and Worcestershire Not yet rated, 0.2 miles away
- O North Star Foundation Outstanding, 0.2 miles away
- G Uplifting Lives Services Ltd Good, 0.2 miles away
- G Civicare Central Limited Good, 0.3 miles away
- G Autism West Midlands - Outreach and Supported Living South Midlands Good, 0.7 miles away