Routes Healthcare Sunderland
- Home care
- Dementia care
- Registered since 2025
- West Herrington, Sunderland, North East
Good
Rated on
Rating from the Care Quality Commission.
This rating was carried over from the previous owner after a change of ownership.
At a glance
2 ratings
Its last inspection improved it from Requires improvement to Good.
3 years
since the latest rating was published. A rating this old may not show how the service is today.
30 of 32
rated home care services in Sunderland are rated Good, like this one.
Routes Healthcare Sunderland: inspection record
Rated Good in July 2023, up from Requires improvement.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- – Care of Choice Not yet rated, less than 0.1 miles away
- G Cergus Prime Care Durham and Sunderland Good, less than 0.1 miles away
- G Lifeways Community Care (Sunderland) Good, less than 0.1 miles away
- – TSF Healthcare Solutions Limited Not yet rated, less than 0.1 miles away
- G Vanguards Healthcare Ltd Good, less than 0.1 miles away
Questions to ask the service
- The last rating is 3 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Mental Health, Physical Disability, Sensory Impairment, Whole Population
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Routes Healthcare (North) LimitedBrand: Routes Healthcare
- Ownership type
- Organisation
- Companies House number
- 06862372 (opens Companies House)
Routes Healthcare (North) Limited runs 10 services in England, 1 of them in the North East. 6 are rated Good or Outstanding, 2 are rated Requires improvement or Inadequate and 2 have no rating yet.
Other services run by Routes Healthcare (North) Limited
- G Routes Healthcare - Kirklees Good. Home care, Calderdale, Yorkshire and the Humber
- G Routes Healthcare Blackpool Good. Home care, Blackpool, North West
- G Routes Healthcare Burnley Good. Home care, Lancashire, North West
- G Routes Healthcare Preston Good. Home care, Lancashire, North West
See all 10 services run by Routes Healthcare (North) Limited
Getting help from Sunderland City Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Sunderland City Council
- Ask for a care needs assessment
- Phone: 0191 520 5552, Monday to Friday 8.30am to 5pm
- Contact adult social care online
- Support for carers
- Care home fee rates published by the council
Checked on the council's website, November 2026.
Common questions
- Does Routes Healthcare Sunderland provide nursing care?
- The Care Quality Commission's register does not list nursing care for Routes Healthcare Sunderland.
- When was Routes Healthcare Sunderland last inspected?
- The Care Quality Commission's latest rating for Routes Healthcare Sunderland was published on 4 July 2023.
- Who runs Routes Healthcare Sunderland?
- Routes Healthcare Sunderland is run by Routes Healthcare (North) Limited. It runs 10 services in England, 1 of them in the North East.
- What is Routes Healthcare Sunderland's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 4 July 2023.
Contact
- Phone
- 0191 653 1128
- Address
- Suite 001 Ground Floor, Doxford Works, Admiral Way, Doxford International Business Park, Sunderland, SR3 3XW Map (opens Google Maps)
Compare nearby
- – Care of Choice Not yet rated, less than 0.1 miles away
- G Cergus Prime Care Durham and Sunderland Good, less than 0.1 miles away
- G Lifeways Community Care (Sunderland) Good, less than 0.1 miles away
- – TSF Healthcare Solutions Limited Not yet rated, less than 0.1 miles away
- G Vanguards Healthcare Ltd Good, less than 0.1 miles away